Reasonably set the level of business automation
00:55, April 17, 2020 Source: "China Social Sciences", April 17, 2020, No. 1909 Author: Chen Yutong/Compilation
Comprehensive foreign media reports Recent，Professor Chris Meyer, Professor of Renzilier University of Institute of Technology in the United States，The demand for automation levels for service companies is different，Enterprises should decide whether to use artificial intelligence and other technologies，Careful assessment Bet365 lotto review of the operation situation，The practice of setting the same automation at different businesses is not desirable。
Meyer said，Artificial intelligence may subvert the inherent ideas that people are particularly suitable for humans to complete，But the failure or inappropriate execution strategy may cause customer loss，In the long run, it is not good for enterprises。If an enterprise will provide a large number of interpersonal communication or a series of services that can be selected by different customers as the core competitiveness，Then the company's success bet365 best casino games rate of the company's replacement of professionals with artificial intelligence technology will be reduced。On the contrary，If the main business of an enterprise is not high in customer selection and interpersonal interaction，Then the company's choice of automation will be expected to achieve greater success。So，Considering the enterprise that turns automated，You need to confirm whether the use of digital technology and algorithm replace artificial judgment and interpersonal interaction whether it is reasonable。
Meyer thinks，This study can help managers choose which field and how to use automated technology or human service staff。The same knowledge as any form，Artificial intelligence and all forms of automated services are suitable for them。
Meyer mentioned，Many companies will combine interpersonal skills with automated technology，To improve competitiveness。Combining artificial intelligence tools and humans is more helpful to improve work efficiency。
（Chen Yutong/Compilation）
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