Volunteer service of the new era，Is a volunteer organization、Volunteers, etc. promote the traditional virtues of the Chinese nation、Practicing the core values ​​of socialism、An important way to serve the public and promote social development。The 20th National Congress of the Communist Party of China proposes to "improve the volunteer service system and work system"，Direction for promoting the high -quality development of volunteer services。The "Reform Plan for Party and State Institutional Institutions" adopted by the Second Plenary Session of the 20th Central Committee of the Party determines the establishment of the Central Social Work Department，and clarify that the Central Social Work Department "enters the national volunteer service work of the Office of the Central Spiritual Civilization Construction Guidance Committee、Coordinated guidance、Urgent inspection and other responsibilities "，By optimizing mechanism settings and functional configuration，Further promotes voluntary service work and go deeply。

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Since the 18th National Congress of the Communist Party of China，The Party Central Committee with Comrade Xi Jinping as the core attaches great importance to volunteer service，Constantly strengthen the top -level design，I issued a series of policies and regulations，Promoting my country's volunteer service booming，Great achievements。According to statistics from China Volunteer Service Network，As of May 25, 2023，There are 231 million real -name volunteers nationwide、1.35 million volunteer service team、Published 10.96 million volunteer service items、The total number of volunteer services reached 531.814 million hours。Volunteer services in the new era adhere to "Dedication、Friendship、mutual assistance、Progress "spirit，Constantly enrich the content of the service、Bet365 app download Innovative service form，Serving national strategy、Serving people's livelihood plan、Play an important role in promoting the establishment of a social governance pattern of co -construction, co -governance sharing。

New Era，It is also the era of a new round of scientific and technological revolution and accelerated evolution of industrial changes。Digital technology with data as the core，Treatment of social production methods、Deep changes in lifestyle and governance methods，and become an important driving force for high -quality development of economic and social development。Grasp the Great of the Times with Comrade Xi Jinping as the core，Seize historical opportunities，Digital China、Network strong country and smart society to make a series of major decision -making deployments。This also means，Volunteer services in the new era need to resonate with digitalization、Coordinated together。For details,，You need to speed up volunteer services and the Internet、IoT、Big Data、Cloud computing、Deep integration of digital technology such as artificial intelligence，By more flexible、Open、Convenient、Smart digital method，Service object of volunteer、Volunteers、Volunteer Organization、Diverse subjects such as government supervisors and other stakeholders provide multiple integrated services，Promoting the need to realize voluntary service needs one -click mention、Demand integration full coverage、Service response zero latency、Service supply accurately reaches、The ideal state of service supervision。

To implement the decision -making deployment of the Party Central Committee，Civil affairs departments at all levels in the country、Communist Youth League、The authoritative service authorities of the Civilization Office and other volunteer service authorities will focus on promoting the digital work of volunteer services。For example，The "Internet + Social Organization (Social Work、Volunteer Service) "Three -year Action，It iterative upgrade of the national volunteer service information system bet365 best casino games has been realized，Basic built -in volunteer service big database library, etc.。Current，Through the cooperation of various departments、Coordination at all levels and linkage，The digitalization of voluntary service has achieved positive results，But there is still a weak digital foundation，Internet、IoT、Big Data、Cloud computing、Digital technology such as artificial intelligence and volunteer services and unbalanced unbalance and poor inadequate problems。The potential for high -quality development of voluntary services with digitalization is great，Broad outlook。

From the perspective of the theoretical perspective of "System -Process"，Promoting Volunteer Services with Digitalization，You need to cut in from two aspects of static volunteer service system and dynamic volunteer service process，Digitalization through the digitalization of the volunteer service system and the digitalization of voluntary service processes to coordinate。

　　Digitalization of volunteer service system

The volunteer service system is an organic whole composed of different elements，Can be divided into physical elements and abstract elements。physical elements include people in volunteer services、Fortune、object、venue and other elements，The abstract element includes the value concept in the volunteer service system、Target、System、Information、Power、Responsibility、Interests and other elements。From the perspective of systematic theory，Digitalization of the volunteer service system is the digitalization of the above -mentioned physical elements and abstract elements。

First is the digitalization of the entity element of the volunteer service system。First，Dagged in various roles of people in the volunteer service system，For key service objects、Volunteers、Volunteer Organization Manager、Government supervisors, etc., conduct layered classification digital training。Digital literacy and skills of various personnel in the volunteer service system in a targeted manner，Especially the skills of using volunteer service digital system。Second，Focusing on digital bet365 best casino games payment and reimbursement，Establish a digital system for voluntary service financial management，Promote the scale of volunteer service fund income and expenditure scale、flow、progress、Panorated real -time supervision such as use benefits。again，With the Internet of Things technology as the core，Promoting volunteer service supplies、Digitalization of the venue and other elements，Intelligent identification of volunteer service materials、Positioning、Tracking and Supervision。From this point of view，Digitalization of the entity elements of the volunteer service system，The key lies in the development and construction of digital infrastructure in the voluntary service field。

The second is the digitalization of the abstract element of the volunteer service system。At the shallow level，Digitalization of abstract elements of the volunteer service system，is the value concept in the volunteer service system、Target、System、Information、Power、Responsibility、Interests and other elements，Transfer from traditional paper media or language behavior media to electronic media，More changes in storage and communication methods; and deeper digitalization，It is through film and television、Modelization、Virtualization and other digital means to specifically abstract the elements in volunteer services、image，Make people feel these abstract elements。

From a dialectical perspective，The theoretical distinction between the physical and abstract elements of the volunteer service system is relatively clear，But the two are unified at the real level。The physical element is the carrier of the abstract element，Abstract element is the kernel of the physical element。In this sense，Digitalization of the Volunteer Service System in the New Era is the results of digital and abstract elements of physical elements and abstract elements。

　　Digitalization of voluntary service process

The volunteer service process is composed of different links，Specific requirements for demand、Demand integration、Service response、Service Supply、Service Supervision and other links，The digitalization of the volunteer service process is the digitalization Bet365 lotto review of these specific links and its seamless connection。

First, digitalization of demand expression。Demand expression is the starting point and pioneer of service。Digitalization expressed in the demand of voluntary service，Basis is the improvement of digital literacy and skills of voluntary service objects，The key is the construction of a convenient volunteer service digital system。This requires the principle of user friendship，Designed and practical and convenient digital system。This requires the principle of user friendship，Can strengthen the functional integration of the digital system of the mobile volunteer service，Demand expression through artificial intelligence。But users with lower digital literacy skills such as elderly people, etc.，It is necessary to use a simple mode of combining digitalization and artificial services such as "one -key voice" and "one -click video" for demand expression。

Second, digitalization of demand integration。Improve the national volunteer service big data platform，Polish the fragmented volunteer service needs data convergence and integration。Use big data、Digital technology such as cloud computing，The demand for volunteer service expressed is based on the region、Field、Objects and other class categories for processing integration，Forms a complete volunteer service demand network，And dynamically present in a digital manner，Make the content of the volunteer service needs more comprehensive、Clear、Identify it intuitive to，So as volunteers、Volunteer Organization、Government Supervisor Master Volunteer Service Demand Dynamic、Convenient participation in volunteer service、Carry out precise supervision to provide digital support。

Third is the digitalization of service response。Optimized mobile service Volunteer service digital system function，Simplified operation process，Support the volunteer service team to release volunteer service projects and recruit volunteers，Convenient volunteer register on the mobile terminal anytime, anywhere、Get voluntary service information、bet365 best casino games Registration to participate in volunteer service activities。Big data、Cloud computing and other digital technology to volunteers、Professional skills of the volunteer service team、Free time、Regional distribution and other specific data comparison with service requirements，Matching Volunteer and Volunteer Service Team，Precise docking of volunteer service efficient response and supply and demand relationship。

Fourth is the digitalization of service supply。Under the condition of providing volunteer services in the form of a team，Can be in the team plan、Organization、Training、Coordination and other aspects use digital technology。If the virtual simulation technology is used for organizational structure design and volunteer service process simulation，With the help of digital collaboration platforms to improve the management ability and work efficiency of volunteer service activities，Guarantee volunteer full participation; build volunteers、Volunteer Organization and Volunteer Service Object docking platform，Provide online service channels for individuals or groups with demand and conditions。In the implementation of voluntary activities，Sign in through the mobile terminal、Significant retreat，and the cumulative time of volunteer services implement online management，Let the service be quantified、can be stored、The convertible volunteer service integration system is really rooted。

Five is the digitalization of service supervision。On the one hand，Relying on voluntary service big data platform，Establishing volunteer service objects、Volunteers、Volunteer Organization Manager、Related regulatory authorities、News media and other stakeholders in real time、Discussion、Dynamic supervision system for feedback，Apartment supervision in all aspects of voluntary service，Strengthen the supervision of the event; on the other hand，Strengthen data security sharing，From legality、Fairness、Economics、Efficiency、Benefits and other dimensions，Comprehensive evaluation and supervision of the volunteer service process Bet365 lotto review and results，Reward the reward for those who perform well，Training supervision of the general person，Permanent and accountability of those who have poor performance。Through accurate digital supervision、Evaluation、Incentive、constraint，High -quality development of volunteer services。

　　(Author Unit: School of Social Development and Public Management of Northwest Normal University)