Dialogue large language model released by OPENAI artificial intelligence company in the United States is still continuously fermented。Elon Musk commented that it is no less than iPhone,Bill Gates said it is no less than re -invent the Internet,360 Chairman Zhou Hongyi believes that its invention of analogy steam engine and electricity。No doubt,The amazing performance of ChatGPT has triggered the re -understanding of the social effects of artificial intelligence in various fields。This article intends to use the perspective of management,Discussion of the new generation of artificial intelligence will trigger a management paradigm change。
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The development of artificial intelligence technology will trigger a management paradigm change。Digital economy driven by digital technology,The logic of the business was changed through "business data and data business",By changing the business logic, the management logic is changed。
Change of people: strategist or transparent? The assumption and exploration of human nature has always been the starting point of management research。Taylor's scientific management era will dwarf people into an efficient assembly line process,Harvard professor Meo discovered in a revolutionary "Holes Experiment",People in management are social people,Social people not only care about economic interests,I also care about the relationship between the work and the people around。or,Those who are studied in management are strategists,Planners will continue to evaluate economic and non -economic interests,Make a good action to individuals。,McGregor Based on "the beginning of people,sexual laziness "proposes X theory in management,Based on "Person at the beginning,Sexual Ben Good "proposes Y theory in organizational bet365 live casino games incentive。Overall,The "rogue fake" for people is the Western Organization System、Mechanism、The starting point of the system design; the use of "routine" or "hidden rules",It is also a strategy generally adopted by the strategist when obtaining interests。But in the era of artificial intelligence,Due to the continuous collection of various data about people、Analysis、Feedback,People are increasingly becoming transparent and hollow,It is difficult to hide its purpose as an individual,And everyone understands this,The strategist loses the existence conditions,"Routine" is easily exposed in the eyes of the public。With artificial intelligence widely involved in people's behavior,People in the intelligent era may continue to develop from strategies to transparent people。
Machine change: Tools or partners? More and more intelligent robots,Not only the object of managed,and will also share decision -making rights with humans,Partner of human decision -making。For robots,Our management starting point cannot simply regard the robot as items、Machine or human slave,Human needs to gradually change the concept,Take the robot as another equality、Cooperation and wisdom body with a negotiation mechanism。but,When a person becomes more and more "transparent",Robots still in the gray box mechanism have become the object of future management science。People must constantly think about how to ensure human ethics in the coexistence of higher wisdom、specification、Dignity and value are better maintained。No matter what,Human needs to bred these high wisdoms while,For these high -level wisdom body ideas, a mechanism for harmonious coexistence,Do a good job of risk control。
Change of the decision subject: Elephant is still a person who is riding? Data -driven algorithm decision will continue to replace the subjective decision of decision makers,The algorithm plays an increasingly important role in decision -making。father of AI、Nobel Prize winner Herbent Simon believes,The core of the management bet365 live casino games is decision。AI is making more and more decision -making automation,At least the automation of the pre -decision -making process,Leave it for the final decision。For example, e -commerce shopping,AI Select the product that needs to be recommended,People seem to have decision -making rights,But in fact, a large number of underlying decisions have been completed by AI。This subconscious similar to psychology,Just like what "Elephant and Rider" said,Rider thinks that you can decide the direction,But the fact may be the opposite。Elephant is subconscious (80%),Rider is conscious (20%)。Future AI is an elephant,Human is a riding elephant。AI is becoming people's new subconscious,It plays a larger role in decision -making。Back to classic management,We usually assume that decision makers make decisions independently,But the human -machine hybrid intelligence may make decisions like people ride like,It is a person and an elephant to achieve decision -making。
Changes in Decision Models: Limited rationality or sufficient rationality? The limited rational model refers to after the 1950s,People recognize that the complete rational decision theory based on the hypothesis of the "economic man" is just an ideal mode,It is impossible to guide the decision in actual situation。Herbert Simon proposed a satisfactory standard and limited rational standard,Use "social person" to replace the "economic man",greatly expanded the research field of decision -making theory,New theory has been generated- "Limited Reason Decision Theory"。But with big data、Artificial Intelligence、Intervention of advanced information technology such as cloud computing,The information that humans have in decision -making are more and more full,The large amount of information is even more than the processing ability of the human brain。In this case,Human -machine hybrid intelligence decision -making can be born,With the help of powerful information processing capabilities of artificial intelligence,Matching the unique endowment bet365 live casino games of human insight,Human -machine hybrid intelligence has become the most watched new decision mode at the moment。In this new type of decision -making mode,Perhaps Simon's limited rational decision mode will need to be rebuilt,Fully rational mode is expected to reconstruct the theory of decision -making theory,and bring a new way of decision -making。
Building the theory of human -machine symbiosis system
The new management paradigm in the era of artificial intelligence needs to be based on the theory of human -machine symbiotic system management theory,The following are several directions for reference。
Evolution of the human -machine symbiosis system: from "physics -affairs -human reason" (WSR) to "human -mechanism -physical -affairs" theoretical construction。Gu Jifa, a well -known operation and system engineering expert in my country,In the 1990s, a systematic methodology of dealing with complex problems。Gu Jifa combined this methodology with the "combination of" from qualitative to quantitative integrated integrated seminar system "proposed by scientist Qian Xuesen,Proposal WSR methodology,This methodology can make the expert system、Information and knowledge system and computer system organic combination,constitutes a highly intelligent "human -machine" combination system,With comprehensive advantages、Overall advantages and intelligent advantages。But,Human -machine symbiotic decision -making is a new type of decision -making system,It is not a simple person's decision,but a decision -making system shared by human -machine,In this process,Not only "physics", "affairs", and "human reason" have changed significantly before,And artificial intelligence as the "one member" in the decision -making team in cooperation with people,More special considerations。For this,Structure can be performed on WSR methodology、Reconstruction of the relationship between elements and elements,So as to establish the RJWS theoretical system of the human -machine symbiosis system。
Trust theory of the human -machine symbiosis system: from the theory of people bet365 Play online games trust theory to the construction of human -machine trust theory。Trust is an important prerequisite for human -computer interaction。How to build trust between man -machine、How to repair the trust of the rupture、How to trust and re -calibrate,These are issues that cannot be avoided in human -computer development。Dutton and Ragins's systemic analysis on the relationship between positive "people -people",You can learn from the theoretical construction of a positive "human -machine" relationship,It is very helpful for the trust theory of research on human -machine symbiosis。
Safety theoretical reconstruction of the human -machine symbiosis system: From the functional safety of the human -machine symbiotic system to the theoretical construction of the global security。Study on the theory of security theory of the whole region,can be from functional security、Expecting functional security and information security Establish a safety evaluation system for the human -machine symbiosis system。The prominent problem faced in the business model of the human -machine symbiosis system is the highly sensitiveness of the user's security。Human -machine symbiosis system except for this safety,There are other security issues such as behavior safety,Some behaviors of smart machines, although there are no accidents,But the relevant people have felt dangerous in behavior、Fear of fear and unacceptable。People should consider breaking through functional security、Expected functional security and information security and other traditional human -machine hybrid intelligence system This is the safety of the safety,Building consider behavior safety、Regulatory security and other safety theoretical systems,On the basis of this, the training data set quality of artificial intelligence applications、The normative labeling、The value of the algorithm is not biased、Explainability of the model results,and the reliability of the network system to make comprehensive supervision。
Reach the management mission under the new management paradigm
First,To fully understand the problems of people bet365 best casino games brought by artificial intelligence、Question of robots,Keep reflecting on classic management knowledge,Try to think about the era of changes in such a person's characteristics,How to build a new management theory jungle。From schemers to righteous thoughts,From the humanization of the machine and the materialization of people,From the lack of material to the lack of spirit,From the scarcity of time to the scarcity of creativity,From external force to inner motivation driver,From ultra -large organization to small and beautiful flexible forms,These important changes will have an important impact on management。
2,Actively think about the new organizational management theory with new people's free development as the goal、National governance mechanism innovation and global governance mechanism innovation,Let everyone all over the world share free development opportunities bet365 best casino games brought by artificial intelligence,instead of allowing some people to achieve freedom,More people are in an optional state。Artificial intelligence as the most disruptive technological progress ever ever in the history of human beings,If the mechanism design and management adjustment is not performed at the macro level,Perhaps it will directly lead to the polarization of human society: some people have a lot of resources,Advanced to "Liberty Kingdom"; more people are rushed to the edge of society,Fall into the "abandoned" situation。
third,It is necessary to consider the management of higher wisdom bodies bet365 best casino games brought by artificial intelligence in advance,Constantly thinking about how humans guarantee the ethics of human beings in the coexistence of high wisdom、specification、Dignity and value。Human beings have bred higher wisdom bodies,but not fully grasped all the wisdom of the high wisdom,This laid hidden dangers for the out of control of higher wisdom。Human beings must take full prevention measures for the risk of the out of control of higher wisdom。
Fourth,It is necessary to continuously promote the synergy and sharing between various disciplines,Especially to enhance the evaluation of human bet365 Play online games risks that may generate in the field of technology in the field of sociology,Exploring the new existence and value of human beings in the era of artificial intelligence。Human society running all the way down the way,Every technological revolution has greatly improved human productivity,But intelligence is the first time that people have lost the concept of "labor creation value",This has shaken the base point and spiritual incentive system of the economic mechanism and mental incentives that people have long obtained in return through labor,This may become the biggest challenge facing humans in the intelligent era。
(The author is the vice chairman of the China Information Economics Society、Professor of the School of Network Safety, Guangzhou University)
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