If passengers take the Northwest High-speed Train、Eurostar or French high-speed train Brussels—Delayed on the French line，The flight attendant or destination staff will usually provide a form，After the passenger fills out，Send it along with your ticket to the customer service department noted on the document。Except force majeure，Northwest High Speed ​​​​Train will compensate for delays of more than 30 minutes。Eurostar will provide the following compensation: the delay time is 60—119 minutes，Passengers can get a free one-way ticket，Or buy Eurostar Brussels—London or Paris—Return ticket time for London line，Get 50% off；Delay time is 120—299 minutes，Passengers can get a free return ticket，Valid within 12 months after the bet365 sports；When the delay is more than 300 minutes，Passengers can get cash refund，And get a free Eurostar return ticket。If your bet365 sports for more than 30 minutes due to SNCF or BSN，Based on business principles，Passengers can receive compensation equivalent to one-third of the train fare in hand。

(Source: "Youth Reference" July 20, 2011Song Hui/pick)