The professional services of social work are playing an increasingly important role in promoting the development of social governance。The 20th National Congress of the Communist Party of China emphasized “improving grid management、Refined services、Grassroots governance platform supported by information technology,Improving the urban and rural community governance system”。The construction of township (street) bet365 champions league is to open up the "last mile" of serving the people、Important measures to promote the modernization of the national governance system and governance capabilities。The construction of township (street) bet365 champions league is a new community social work practice with Chinese characteristics,At present, the construction of bet365 champions league across the country shows an obvious "policy first、Practical exploration、Model Innovation、Multi-point distribution” characteristics。Ministry of Civil Affairs data display,In 2021, approximately 24 will be invested in the construction of bet365 champions league in towns (streets) across the country.900 million yuan,Township (street) social work station 1 has been built.More than 70,000,More than 40,000 social workers are stationed at the site to provide services,Cumulative service recipients reached 18.790,000 people,Major progress has been made in the construction of bet365 champions league in towns (streets) across the country。As a new innovation model spread across the country,The construction of bet365 champions league in most provinces and cities is still in its infancy and exploration stage,Therefore, there are many problems in the construction and operation of many town and street bet365 champions league and community social studios,Need to continue to deepen the construction and service practice of bet365 champions league,Multiple measures to promote the construction and improvement of township (street) bet365 champions league。
Further clarify the functional positioning of township (street) bet365 champions league。At present, the functions of township (street) bet365 champions league are almost all determined by the provinces、City or town (street) determined,Different towns (streets) have different understandings of the functional positioning of bet365 champions league,There is no unified positioning standard yet。Although various places have generally clarified the plans and requirements for the construction of bet365 champions league,But awareness in different regions、Different degrees of understanding,Some towns and streets do not have adequate understanding of social workers,Influenced the understanding of the functional positioning of social workstations。The role of township (street) bet365 champions league should be positioned as a transformer of government public services、Provider,In accordance with the requirements of various government departments,High quality、Provide various public services to residents efficiently,Link social organizations and professional service organizations in the community,Stimulate social participation and democratic consultation among community residents,Opening up the "last mile" of grassroots services。At the same time,Township (street) bet365 champions league should also assume the role of bridge between township (street) government departments, community organizations and residents,Not only to assist the party committee and government in contacting the masses、Helping people solve various problems,We should also pay more attention to the disadvantaged groups in the field of civil affairs、Poor and vulnerable groups,Develop service plans based on people’s concerns and service needs。Township (street) bet365 champions league need to take the initiative to study the actual needs of community organizations and residents,Guide the construction and operation of bet365 champions league in accordance with community development needs,Actively feedback relevant opinions and service needs and other information to the government,Help the government to continuously improve policies and plans related to public services。Therefore,There is an urgent need to formulate unified guidelines and specifications for the construction of bet365 champions league at the provincial and municipal levels,Further clarify the functional positioning of township (street) bet365 champions league,Give clear instructions on the work tasks undertaken by the social work station,At the same time, give grassroots towns (streets) room to play,Convenient for different regions、Different towns and streets construct bet365 champions league in accordance with unified specifications and functional requirements,And explore the service functions of bet365 champions league in various places according to local conditions under the guidance of unified standards,Prevent unclear functions of bet365 champions league in some areas、The phenomenon of service deviation。
Strengthen the standardized management of township (street) bet365 champions league。At present, many regions do not have a clear and unified assessment mechanism and assessment standards for social work station services,Most of them just put up the system of bet365 champions league in various towns (streets)、Social organization qualifications、The number of certified personnel and other contents are stipulated,The social work station service inspection work carried out at the same time is still not thorough enough、In-depth,Not achieving full coverage,The actual effect is lacking。From institutionalization、Normalization、From a standardization perspective,It is recommended that local civil affairs bureaus take the lead in formulating and issuing specifications for the construction and management of bet365 champions league in towns (streets) in various provinces, cities and regions,Strengthen the standardized management of grassroots bet365 champions league。On the one hand, we need space for township (street) bet365 champions league、Function space、Make specific provisions on management systems, etc.,Complete the office space of the social work station and the provision of basic office equipment,Implement outdoor signage、Wall layout、Hardware Color、System wall format design、Clothing、The "Six Unifications" construction of work signs,Further improve standardization、Normalization level。On the other hand, professional strength should be used、Service content、Consider service effects and other dimensions,Develop indicator requirements,Ensure that the functions of township (street) bet365 champions league can be brought into play、Service quality is guaranteed。At the same time, it is recommended that all districts and counties formulate、Introduced funding standards for the construction and operation of township (street) bet365 champions league,Clear the ratio of district-level and street-level capital investment,Ensure the openness of the bidding process for the commissioned operation of bet365 champions league、Fair、Justice。
Strengthen the training and management of social work professionals。Promote the construction of township (street) bet365 champions league,Professional service team is one of the key elements。Social work is long-term work based on establishing a trusting relationship with the service recipients,Need a stable service team,The services of bet365 champions league mostly rely on professional social workers,Therefore, it is necessary to strengthen the training and management of professional talents,Standardize social work services。We should pay attention to the development and expansion of the social work talent team,Actively encourage people in social work-related fields to take the Social Worker Professional Level Examination,Improve the professional quality and service level of social workers。Township (street) bet365 champions league need to attract professional social work talents、Adopt professional means to operate bet365 champions league,Exploring the method of “internal incubation and external introduction” to cultivate social work talents,Assemble professional talents to enter the station to carry out work,Use your professional abilities。A unified salary standard for full-time social workers in bet365 champions league should be established,Develop an incentive mechanism,In particular, establish minimum salary standards for full-time social workers,To narrow the salary gap between full-time station social workers and other social workers,Stimulate the work enthusiasm of resident social workers,Avoid the loss of full-time social workers,Ensure that the services provided by bet365 champions league are carried out in an orderly and high-quality manner。
Focus on service quality,Implementing the service supervision work of bet365 champions league。The social work supervision system and the cultivation of social work supervision talents are to ensure the quality of social work professional services,Improving the service quality and efficiency of township (street) bet365 champions league,Necessary requirements to demonstrate the service advantages of bet365 champions league。Adhere to system first,An evaluation mechanism should be established as early as possible,Clear the evaluation subject,Regular、Continuously evaluate township (street) bet365 champions league,The focus is to implement the “one-stop-one-supervision” system,Realize each district、Coordinated development of bet365 champions league in various towns (streets)。It is necessary to carry out supervision on the standardized construction of township (street) bet365 champions league,To ensure the comprehensive and orderly construction of township (street) bet365 champions league,It is also necessary to supervise the service situation of stationed social workers,To promote the direct service function and coordination of township (street) bet365 champions league、The pivotal function of incubation。Social work supervision plays an educational function、Administrative and support functions,The performance of its functions must be indispensable for the implementation of policies and systems by professional social work supervisors,Therefore, a professional supervision team is essential in ensuring the service quality of bet365 champions league。All localities can actively explore the organization of experienced professional social workers to form a training and supervision expert database,Also cooperate with professionals from university think tanks,Integrating social work theory and practice,Play the role of social work major in colleges and universities,Improve the institutionalization and standardization level of supervision work,And the professional level of services provided by township (street) bet365 champions league。
Actively learn from local initiatives,Exploring the local development of construction experience。In recent years,Comprehensive exploration of the construction of township (street) bet365 champions league in multiple provinces, cities and regions,These provinces and cities are the first to try it out,Accumulated a lot of practical experience,It has a great inspirational effect on promoting the construction of township (street) bet365 champions league across the country。As a pioneer in the construction of township (street) bet365 champions league,The Guangdong model and the Hunan model have groundbreaking construction significance,Zhejiang、Shanghai and other provinces have taken many innovative measures in the construction of township (street) bet365 champions league。July 2017,Guangdong Provincial Department of Civil Affairs begins to implement the “Double Hundred Plan” for social workers,Guangdong’s experience in creating bet365 champions league in townships (streets): the “Double Hundred Plan” adopts the village-based model,Social workers take root in villages (residents) to organically combine social work services with civil affairs services,By finding out the civil affairs objects、Implement civil affairs policies、Assist the government in linking service resources,Build a support network,Transform the previous practice of “establishing a social work organization first to undertake projects and then recruiting social workers” to “training social workers first and then forming social work service organizations by social workers”,Thus cultivating a group of professionals、A public welfare and credible social work service organization。Hunan Provincial Department of Civil Affairs launched the “Grain Plan” project across the province in May 2018,Opened a new map for the construction of bet365 champions league in towns (streets) across the country: due to differences in the development of social work in various counties and cities,The “Grain Plan” is designed to be 1.0、2.0 and 3.0 three levels,Township (street) bet365 champions league can be customized according to actual conditions,Carry out appropriate social work services;Open bidding by the County Civil Affairs Bureau,The organization that successfully bids is responsible for the construction and promotion of bet365 champions league,Recruit and train frontline social workers in townships,Then arrange social jobs in various towns and villages,At the same time, the construction of bet365 champions league and the recruitment conditions for social workers at different levels are different。The experience in the construction of bet365 champions league (rooms) in Taicang, Jiangsu has set a model for Jiangsu Province: Taicang Civil Affairs focuses on the incubation and cultivation of social organizations and professional social work services,Hold social work practical training class,Self-developed teaching materials,Compiled social work policy、Guidelines for case and group services and other books,Comprehensively improve the service capabilities of bet365 champions league,Introducing third-party professional institutions to supervise and evaluate township (street) bet365 champions league during the construction and operation of bet365 champions league;Integrate the resident social workers in the community social work room、Grid Member、Building Chief、Village (resident) group leaders and other grassroots self-governance teams,Built an urban and rural community social work service information management platform,Processed according to the standardized process of center dispatching orders-social work station receiving orders-station-based social worker services,Strive to build the social work station into a hub for resource integration、Professional empowering gas station、Service station required for docking;Also relying on the "Social Innovation Exchange" platform,Held a press conference on the construction project of township (street) bet365 champions league at the municipal level,Provide promotion opportunities for outstanding social work organizations。It can be seen from this,The construction and operation of township (street) bet365 champions league need to be adapted to local conditions,Actively organize and learn from advanced construction and operation experiences in various places,All localities should develop suitable construction experience locally,Promote advanced construction and operation experience,Push the construction of township (street) bet365 champions league to a new height。
(This article is a phased result of the National bet365 champions league Science Fund Project "Research on the Development Path of Characteristic Towns Driven by the Three Axes of 'Government-Market-Society'" (18BGL158)
(Author’s unit: Department of Sociology, Suzhou University of Science and Technology;Urbanization Research Center bet365 champions league, Suzhou University)
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