bet365 Play online games Emotional Labor Theory is an important analysis perspective in the academic research service industry。Hawke Hilder's transformation from the emotional system Bet365 lotto review and the operation process of emotional labor present us the main theoretical point of view。This theory promotes the development of labor sociology and emotional sociology,But there are still inadequate in terms of social consequences of emotional labor and interaction of labor and customers,The theory of the relationship orientation can make up for these deficiencies。The theory of Relationship Theory reveals that the premise of the theory of Western Bet365 lotto review emotional labor is based on the starting point of loosening relationships,This kind of society emphasizes that personal rights and will ignore the impact of the relationship,But,Chinese society with a fixed relationship as the starting point of interpersonal communication is more important to highlight the importance of the relationship。Labor relationships in different industries can be explained in three types of relationships。
Keywords:Emotional Labor Relations direction Managers Labor Customer
Author Zhang Yangbo,Professor of Wuhan University Social College (Wuhan 430072)。
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