People’s health is the prerequisite and foundation for building a modern and powerful socialist country。Since the 18th National Congress of the Communist Party of China，The Party Central Committee with Comrade Xi Jinping as the core regards safeguarding people’s health as an important part of governing the country。Under the guidance of the "Healthy China 2030" Planning Outline，The "Health Literacy Model" with "basic knowledge and skills", "communication skills" and "critical skills" as the main content came into being，And vigorously promoted through the "66 Articles of Health Literacy of Chinese Citizens"，Improved people’s health knowledge and basic skills。The report of the 19th National Congress of the Communist Party of China once again clearly stated the "implementation of the Healthy China Strategy"，Promote a series of important measures，Concretely implement the plan for building a healthy China in the new era。We think，With this major policy as the background，Continue to consolidate the "healthy bet365 Play online games skills" between doctors and patients during the bet365 Play online games treatment process，Not only is it a powerful deepening of the work of building a healthy China，At the same time, it also fundamentally solves the conflict between doctors and patients、The inevitable way to build a harmonious doctor-patient relationship。Therefore，Based on previous research findings on the interpretation of the connotation of the harmonious doctor-patient relationship from a social psychological perspective and the construction of a harmonious doctor-patient relationship evaluation and promotion system，We proposed the model construction of the “core competencies of the doctor-patient relationship” for Chinese citizens and the basic path for its improvement。

　The basic connotation of core competencies in the bet365 Play online games relationship

The doctor and the patient are the two main subjects of the doctor-patient relationship，Poor communication between doctors and patients is the main barrier to harmonious doctor-patient interaction。Therefore，For bet365 Play online games purposes、Both groups of patients carry out the popularization of basic knowledge and skills with doctor-patient communication skills as the core，Conducive to avoiding doctor-patient conflicts、Promote harmonious interaction between doctors and patients。Based on the previous analysis and verification of the dynamic mechanism and development process of social interaction between doctors and patients，The construction of the theoretical model of "Core Competencies in Doctor-Patient Relationship" takes the interactive process of "patient bet365 Play online games treatment/doctor diagnosis and treatment" as the phenomenon carrier，Revolving around the core of “doctor-patient communication skills”，Radiation is closely related to this ability、Involving the key cognitive processes and emotional abilities of both doctors and patients in the doctor-patient interaction，That is, empathy、Self-emotional management ability and doctor-patient interaction situation management ability。

Due to the information asymmetry between doctors and patients in terms of bet365 Play online games professional knowledge and skills，In the composition of "core competencies of patient-physician-patient relationship"，In addition to the above "bet365 Play online games literacy" part based on doctor-patient interaction，Supplementary "Health Literacy" section aimed at improving patients' basic bet365 Play online games knowledge and skills。What needs special mention is，In the content framework of patient “health literacy”，In addition to the citizens’ disease prevention abilities and bet365 Play online games decision-making abilities that have been promoted in the “66 Articles of Health Literacy of Chinese Citizens”，We think，Citizens on the basis of improving their individual self-health literacy，To serve as a disseminator of health knowledge and skills、As a participant in the rational analysis and interpretation of doctor-patient conflicts、Social participation ability with the goal of being a contributor to the social mentality of a positive doctor-patient relationship，Is an important task in building a healthy China in the current new era，Therefore, it is also a necessary content in the core competencies of the doctor-patient relationship。

　　The path to improve the core competencies of bet365 Play online games relationship

Based on the above model，We have initially explored the basic path to improve the core competencies of the bet365 Play online games relationship。

First, improve bet365 Play online games communication skills。Methods to improve bet365 Play online games communication skills mainly include offline course training and real-time interactive simulation training of computer network technology。Among them，Offline course training can be used as the main training mode to improve current bet365 Play online games communication skills，Using the Chinese version of the Comskil model of communication skills training and the doctor communication ability training cycle model in the real workplace as theoretical support respectively，Form “telling bad news” communication training courses and prescription dialogue training courses for special fields。At the same time，Offline course training has some limitations in terms of training time and trainer ability requirements，Computer simulation should also be used in bet365 Play online games communication skills training，Preliminary formation of a computer-based real-time interactive simulation training system，But a more ecological training model still needs to be developed，Embed efficient and comprehensive simulation conversation scripts。More importantly，It is necessary to increase the importance that hospitals and bet365 Play online games schools attach to the cultivation of doctors’ communication skills。Currently，The training of bet365 Play online games students basically revolves around bet365 Play online games technology，Little attention is paid to communication skills training，This greatly hinders doctors and bet365 Play online games students from paying attention to their communication skills。You can try to achieve the above by developing required courses on doctor-patient communication skills for bet365 Play online games students。Such a required course needs to cover three major aspects: understanding of the value of communication skills、Mastery and application of communication skills and repeated training through computer simulation。Since the required courses must be passed in order to graduate normally，So this move can undoubtedly better urge bet365 Play online games students to actively master doctor-patient communication skills。

The second is to improve the empathy ability of doctors。Empathy plays an axial role in doctor-patient communication skills。For this，Targeted at two groups: bet365 Play online games students and bet365 Play online games staff，Empathy and concern from the bet365 Play online games side、Expression of empathy、Four aspects of emotional transposition and explanation of empathy fatigue，Form a course and workshop training plan to improve bet365 Play online games empathy ability。Given that empathy is a basic but not urgent but necessary ability in doctor-patient communication skills，For training format，You can use online micro-lecture rolling broadcast supplemented by offline group training，At the same time, it also highlights the function of the online course resource library，Aims to guide and help bet365 Play online games staff establish the stance and habits of empathizing with patients，Provide prerequisites for good doctor-patient communication。

The third is to improve the doctor’s self-emotional management ability。Helping bet365 Play online games staff solve emotional problems through bet365 Play online games self-help，And then guide them to optimize their self-emotion management abilities。First，Statistics on the proportion of negative emotions caused by professional characteristics of domestic bet365 Play online games staff and the corresponding data on the results of negative coping behaviors，And conduct comparative research with corresponding international statistical results，Analysis of the current emotional stress situation of bet365 Play online games staff in my country。At the same time，Combining large sample survey and qualitative interview research，Understand the main sources of occupational emotional stress and support needs of domestic bet365 Play online games staff and their specificity in various demographic variables of bet365 Play online games staff。Based on this，Targeted at bet365 Play online games staff with different levels of needs such as "emotional emergency relief" and "emotional management ability growth"，Targeted development of offline organizational support systems and online emotion management courses and resource construction，And organize practical training，To improve bet365 Play online games staff’s recognition of self-emotions、Management and processing capabilities。

The fourth is to improve the bet365 Play online games crisis management capabilities。In recent years，bet365 Play online games staff have repeatedly become victims of doctor-patient disputes and conflicts。Improving the ability of bet365 Play online games staff to identify and respond to crisis factors is an effective way to resolve doctor-patient conflicts。Improvement of bet365 Play online games crisis management capabilities，It can be promoted from two aspects: the construction of an early warning system for bet365 Play online games-patient crisis situations and the training and practice of bet365 Play online games crisis response capabilities。The former is targeting patients，Combined with the previous demographic data of patients and family members、Stressor、Research findings on the degree of disease impact, patients’ stress psychological factors and aggressive biochemical indicators，Building an early warning system for doctor-patient conflicts，Establish identification indicators for patients with potential risk factors for doctor-patient conflict。On this basis，We have successively promoted the following practical training content through specialized courses and workshops: guiding doctors to understand potential patient factor indicators that may trigger doctor-patient conflicts；Improve doctors’ sensitivity and ability to judge threat information；Improve the bet365 Play online games side’s ability to “constructively respond” to such threat information，That is, the skills to protect oneself from subsequent actual threats and guide patients to resolve potential threats、Skills to rebuild trust between doctors and patients。

　　The path to improve the core competencies bet365 Play online games patient-doctor relationship

The core literacy of the patient-physician relationship mainly includes two parts: "health literacy" based on the popularization of individual bet365 Play online games knowledge of the patient and "bet365 Play online games literacy" based on the improvement of skills during the interaction between the patient and the doctor。Because the patient group covers disease patients and the general public as potential patients，Therefore，On the promotion path，The improvement of patients’ core competencies mainly takes the form of public welfare lectures in communities and strengthening publicity on a large scale。

First, improve the health literacy of patients。First of all, take the "66 Articles of Health Literacy of Chinese Citizens" as the basic content，Promoting basic knowledge and concepts about diseases、Healthy Lifestyle and Behavior、While maintaining basic bet365 Play online games in disease prevention and treatment，Based on qualitative interview research and expert consultation methods，Demonstrate and supplement to enhance individual social responsibility awareness in building a healthy China、Related literacy items with the goal of promoting citizens’ “social participation ability”，Improving the “Health Literacy” Framework。On this basis，By writing health education teaching materials suitable for students in basic education and general higher education schools、Health education popularization brochure suitable for community residents，And produce health education videos and short films suitable for rolling broadcast in public places，Guide to incorporate health education into the basic citizen literacy system。

The second is to improve patients’ bet365 Play online games literacy。The content of the patient’s “bet365 Play online games literacy” includes the patient’s doctor-patient communication skills、The ability to empathize with doctors、Four aspects of self-emotion management ability and doctor-patient interaction situation attribution ability。By understanding patients’ communication skills during doctor-patient interaction、Basic understanding and attitude towards bet365 Play online games prescriptions、The current situation and characteristics of emotional management capabilities and basic attribution models for doctor-patient conflict situations，We rely on the community as a unit to carry out public welfare lectures，Combined brochure、Video and micro-film, etc.，Guide patients and the public to fully understand the characteristics of the bet365 Play online games profession and the daily working environment，Related reports that rationally analyze doctor-patient conflicts，Popularize patient communication skills that promote effective doctor-patient communication，And strengthen the awareness of patients and the general public to take "responsibility" in the construction of a healthy China，Create positivity、Benign social mentality，Promote the construction of a harmonious doctor-patient relationship。

(Author’s unit: School of Humanities and bet365 Play online games Development, Northwest A&F University；Shanghai Normal University Tianhua College)