The health of the people is the prerequisite and foundation for building a socialist modern power。Since the 18th National Congress of the Communist Party of China，The Party Central Committee with Comrade Xi Jinping as the core will maintain people's health as an important part of governing the country。Under the guidance of the "Healthy China 2030" plan，"Health Quality Model" with "basic knowledge skills", "communication and communication skills" and "critical skills" should be born，and can be vigorously promoted through the "66 Citizens' Health Quality"，improved the health knowledge and basic skills of the people。The report of the 19th National Congress of the Communist Party of China once again clearly proposed the "Implementation of Healthy China Strategy"，Implement a series of important measures，Specific implementation of the construction plan of the healthy China in the new era。We think，Taking the policy of the Great Political Police as the background，Continue to consolidate the "health medical skills" in the process of medical treatment.，Not only is it a powerful deepening of the construction of healthy China，At the same time, it is also fundamentally solved from the conflict of doctors and patients、The inevitable way to build a harmonious doctor -patient relationship。So，Based on the interpretation of the connotation of the relationship between harmonious doctors and patients from the perspective of social psychology, and the establishment of the evaluation of the relationship between the relationship between the harmonious doctor and patients and the promotion system，We proposed the model building of the "core literacy of doctors and patients" in my country and the basic path for its improvement。

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The medical prescription and the patient are the two major subjects of the doctor -patient relationship，Patients with poor communication are the main barriers to the interaction of harmonious doctors and patients。So，For medicine、Under the basic knowledge bet365 live casino games and skill popularization of two groups to carry out the basic knowledge and skills centered on medical and patient communication skills，It is conducive to avoiding the occurrence of doctors and patients、Promote the harmonious interaction between doctors and patients。Analysis and verification of dynamic mechanisms and development processes based on the social interaction between doctors and patients，The construction of the theoretical model of "Core Literacy of Doctor and Patient Relationship" is based on the interactive process of "patient medical treatment/doctor diagnosis and treatment" as the phenomenon carrier，The core of the "doctor -patient communication ability"，Radiation is closely related to this ability、The key cognitive process and emotional ability involved in both doctors and patients in the interaction of doctors and patients，That is empathy、Self -emotional management ability and doctor -patient interactive situation management ability。

Due to the existence of information asymmetry in medical professional knowledge and skills，​​In the composition of the "Core Literacy of the patient's doctor and patient relationship"，Except for the above -mentioned "medical quality" part based on the interaction of doctors and patients，Supplementing the "health literacy" part of the basic knowledge and skills of patients。What needs to be mentioned is，In the content framework of the patient's "health literacy"，In addition to the "Article 66 of Chinese Citizens' Health Quality", the ability to prevent civic disease prevention and medical decision -making ability，We think，On the basis of the improvement of individual self -health literacy，Drivers as a health knowledge and skills、Participants of the rational analysis and interpretation of the conflict of doctors and patients、Social participation ability aimed at the social mentality of a benign doctor -patient relationship with the social mentality，It is an important task for the construction of healthy China in the new era，Therefore, it is also an essential content in the core literacy of the patient's doctor and patient relationship。

　　The improvement path of the core literacy of the doctor and patient relationship of the doctor and patients

bet365 best casino games Construction based on the above model，We initially proved the basic enhancement path of the core literacy of the doctor and patient relationship with the doctor and patients。

1 is to improve the communication skills of medical recipes。The improvement of the communication skills of medical prescriptions mainly includes offline curriculum training and real -time interactive simulation training of computer network technology。Where，offline course training can be used as the main training mode of the current medical communication skills，Taking the Chinese version of communication skills training COMSKIL model and the doctor's communication ability training cycle model in the real workplace as the theoretical support，Forms the communication training course and prescription dialogue training course for "inform bad news" for special fields。At the same time，Due to offline course training, there are some limitations in the training time and the requirements of trainer capabilities，Computer simulation should also be used in medical communication skills training，Initially formed a computer -based real -time interactive simulation training system，But you still need to develop a more ecological training mode，Embedded effective and comprehensive simulation dialogue script。More importantly，It is necessary to increase the importance of hospitals and medical schools to cultivate doctors' communication skills。Current，The training of medical students is basically around medical technology，Rarely pay attention to the training of communication ability，This has greatly hindered the attention of doctors and medical students for their own communication skills。You can try to achieve the above content by developing the compulsory courses of medical and patient communication ability of medical students。This compulsory course needs to cover three major aspects: understanding of the value of communication ability、Mastering and application of communication skills and repeated training through computer simulation。Because the compulsory course must pass the exam, you can graduate normally，So this move can undoubtedly Bet365 app download better urge medical students to take the initiative to master the communication skills of doctors and patients。

Second is to enhance the ability of the medical side。Complex ability plays a shaft -hearted effect in the communication skills of doctor and patients。For this，Two groups of medical students and medical staff as objects，Follow the medical side、Expression of empathy、Emotional Disposal and Complex fatigue interpretation，Curriculum and workshop training plan that forms a medical ability to improve the ability of medical prescriptions。In view of empathy is a foundation instead of urgent but must be possessed by the communication skills of doctors and patients，For training forms，You can use online micro -class scrolling to broadcast the auxiliary training of the offline group，At the same time, focus on highlighting the function of the online curriculum resource library，It aims to guide and help medical staff to establish the position and habit of patients with the same principles，Provide a prerequisite for good medical and patient communication。

Third is to improve the ability of medical self -emotional management。Help medical staff to help medical staff solve emotional problems，Then guide them to optimize their own emotional management capabilities。First，Statistics the negative emotional proportion of domestic medical personnel caused by occupational characteristics and the corresponding data of negative response behavior results，Compared with international statistical results，Analysis of the emotional pressure of Chinese medical staff。At the same time，Combined with large sample research and quality interview research，The main source of professional and emotional pressure of domestic medical staff and support needs, and their specialization on the variables of various population of medical staff。Based on this，Different levels of medical staff with different levels of needs such as "emotional emergency" and "emotional management ability growth" as the object，Targeted development offline organization support system and online emotional management courses and resource construction，Organize practical training，bet365 best casino games To enhance the identification of self -emotions for medical staff、Management and processing ability。

Fourth is to enhance the management ability of the medical crisis。In recent years，Medical staff has repeatedly become victims of doctors and patients in disputes and conflicts。The ability to improve the crisis factors and response to improving medical staff is an effective way to resolve the conflict of doctors and patients。Improvement of the management ability of medical prescriptions，It can be advanced from the construction of the doctor -patient crisis situation early warning system and the training practice of the medical crisis response ability。The former uses the affected party as the target group，Combined with the statistical data of patients and family members in the early stage、Stressing source、Diseases and psychological factors and aggressive biochemical indicators such as patients' stress and psychological factors，Build a doctor -patient conflict warning system，Establishing identification indicators of patients with potential risk factors in doctors and patients。Based on this，We have promoted the following practical training content in order through the form of specialized courses and workshops: guide medical prescriptions to understand the potential patient factor indicators that may cause doctors and patients; ; Improving the "constructive response" ability of the medical party for such threat information，That is to protect yourself from avoiding the actual threats and guide patients to resolve potential threats、Reconstruction skills for doctors and patients。

　　Improvement path of the core literacy of the patient's doctor and patient relationship

The core literacy of the patient's doctor and patient relationship mainly includes two parts: "health literacy" based on the popularity of individual medical knowledge and "medical literacy" based on the interaction of the affected party and the medical prescription。Because the affected group covers patients with diseases and the masses of the general public as potential patients，So，On the improvement path，The improvement of the core literacy of the affected party mainly adopts the form of public welfare lectures in the bet365 live casino games community and the form of large -scale enhancement.。

1 is to improve the health literacy of the affected party。First based on "Article 66 of Chinese Citizens' Health"，Basic knowledge and concepts of the popularization of the disease、Healthy lifestyle and behavior、Basic skills of disease prevention and control，Based on qualitative interview research and expert consultation method，Research and supplement to enhance the individual social responsibility awareness that enhances the construction of healthy China、Related vegetarian strips that promote citizens' "social participation ability"，Improve the "health literacy" framework。Based on this，Health education textbooks that are suitable for basic education and students for basic education and ordinary higher education schools、The health education of health education for community residents，and the production of health education videos and short videos that are suitable for scrolling in public places，Guide to incorporate health education into the citizen's basic literacy system。

The second is to improve the medical quality of the affected party。The content of the "medical quality" of the affected party contains the communication skills of the patient's doctor and patient、Compassion for the medical side、Self -emotional management ability and the attribution of doctor -patient interactive situation。By understanding the communication skills of patients during the interaction of doctors and patients、Basic cognition and attitude towards the medical side、Emotional management ability and the basic attribution mode of the conflict of doctors and patients，We rely on the community to carry out public welfare lectures in the community，Combined Breakthrough、Video and micro -movies, etc.，Guide patients and the general public to fully understand the professional characteristics of the medical side and the daily work environment，Reported reports of rational analysis of the conflict of doctors and patients，Patient communication skills that promote the communication of effective doctors and patients，and strengthen the "responsibility" of patients and the masses bet365 live casino games in the construction of healthy Chinese construction，Create positive、A benign social mentality，Promoting the Construction of Harmonious Doctors and Patients。

(Author Unit: School of Humanities and Social Development of Northwestern Agricultural and Forestry University of Agriculture and Forestry Science and Technology; Tianhua College of Shanghai Normal University)