Stimulates the endogenous work motivation of social governance subject
May 04, 2023 09:53 Source: "China Social Sciences" May 4, 2023 Issue 2642 Author: Xin Ziqiang

Social governance is a diverse subject through mutual game、Democratic consultation、Common decision -making and other methods to manage social public affairs。The main body of social governance includes not only party and government agencies、Social Organization、Enterprise unit and other organizations,It also includes civil servants、Social workers and other personal subjects。Research on Social Governance Psychology,First of all, choose research topics or research issues from the perspective of the subject of governance。For example,Community residents are an important subject to participate in community governance,But because the residents are not all adults,So community governance cannot ignore "Children's Perspective",Only in this way can we build a children's friendly community。Another example,With the arrival of robot society,Robot is the main body of governance、The object of governance is still a tool for governance,It has become a new era topic。Grass -roots workers are one of the subjects responsible for social governance responsibilities,How to stimulate their endogenous motivation for social governance work is an important issue currently facing。

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Current,Many regions have developed social governance models with local characteristics,For example, "reception is to do" is the urban governance mode founded and obtained from many places。Beijing's "Rescue of Ceremony" work through the "12345" citizen service hotline platform to accept the demands of the masses,Then classify the demand。In recent years,Beijing requires that the relevant departments must not only carry out the specific problems of "response"bet365 live casino games ,It is necessary to transform the request problem into active governance tasks,Drive with demand,Comprehensive、Do a good job of governance。The acceptance and handling of the demands of the masses is actually responsible for the grass -roots workers,This requires them to take responsibility in their respective positions。Not only that,This job also requires their consciousness of active governance、System governance ability,Real results for effective governance。Therefore,This work put forward new requirements for the work motivation of grassroots workers。

Work motivation is a psychological force that stimulates and maintains individual work behavior in the work target or object。Different from the source,It can be divided into endogenous motivation (that is, endogenous power) and exogenous motivation。endogenous motivation comes from the meaning and value of the work itself to the individual、Challenge and fun of work,and your own exploration spirit and desire of achievement; while the exogenous motivation comes from factors outside the work,If the income and rewards that may bring in the job、The recognition and evaluation of others、Instructions and requirements of superiors。Brief words,Internal motivation means that work itself is the purpose,The exogenous motivation indicates that the work is just a means to achieve other purposes。If the relevant external goals in the work can be achieved,The external motivation may decrease,Work will become boring。But,The value of endogenous motivation is highly valued by the theory of "self -decision" in psychology,Because the endogenous engine brings an independent decision,,Highlight human autonomy and energy,Can continue to promote people to actively take the initiative to act as。Related research also indeed show,endogenous motivation can predict the responsibility of bet365 live casino games grassroots cadres as a manifestation。Therefore,In social governance,It is important to improve the endogenous motivation of grassroots workers or internal vitality。

At present, whether it is the incentive of the "reception is to do",Still general incentives to grassroots workers,The most useful use is two types of mechanisms。One is a pressure -type mechanism。For example,Use the "Three Rate" indicators (the response rate of the demand、Solution rate、Satisfaction rate) As a basic quantitative evaluation method,Use supervision and supervision as a warning method,To transmit pressure on layers of grassroots workers,Compact responsibility,Urges them to work hard。Another type is the championship mechanism。It uses the promotion reward as a "hard motivation" method,With social reputation as a "soft incentive" method,Understanding the list as a means of competition,to create a championship scene where grassroots workers are competing for competition,The reinforcement or "inducement" of this arena is the opportunity to promote、Material rewards、Reputation encouragement、Competition wins, etc.。These external pressures and the enlightened agents attached to work do have a strong incentive effect,Especially applicable to those with insufficient work motivation,But they mainly bring the exogenous motivation,instead of endogenous motivation,Therefore, it also has a certain negative effect。For example,Excessive "three -rate" assessment and ranking will increase the burden of grassroots work,Make everyone tired or simply work for "brush data"; the promotion opportunities in the administrative department system are limited and reduced upward,Therefore, it is difficult to inspire those who feel freely promoted and hopeless; the implementation of material rewards is not only limited by financial Bet365 lotto review conditions and financial systems,Also there is limitation of decreasing marginal utility。Therefore,When using a pressure -based mechanism and championship mechanism to motivate motivation method,Consider its "moderate" and "applicability"。

  Possible ideas for stimulating endogenous work motivation 

As mentioned earlier,Endogenous working motivation comes from the sense and sense of value given by the individual,From the sense of mission and responsibility,From the sense of achievement obtained by overcoming the challenge of work,From the spontaneous exploration spirit and aggressive heart。Actually,Psychological research has repeatedly indicated,Those factors or means that can stimulate the motivation of exogenous work may exactly inhibit the endogenous working motivation。It's like a child who is fascinated by mathematics because of interest,But if you get a good grade every time you take a good grade, you will reward them for money,In fact, it is used to replace the internal motivation with an external vitality,After its loss of vitality,Once the reward is stopped,He has no motivation to learn。Therefore,We should carefully protect the seeds that are constantly dreaming and growing in their hearts,Give the job itself meaning and value,Reinforce the aggressive heart through the success of work,So as to realize the stimulation of endogenous work motivation。

First,Construction level of explanation of higher work value。For social governance work,We can consider it as a specific behavior or activity (such as the behavior of answering the crowd's phone、Fix the activity of the dilapidated pavement),It can also be regarded as a means of making a living (to earn salary、Family Lives),It can also be interpreted from the higher levels of the development concept of "original mission" and "people -centered" of party members.。Obviously,Bet365 app download The level of interpretation of work determines the size of its value and significance,It also determines whether people have endogenous work motivation。Therefore,Improving the political awareness and political standing of grassroots workers through the appropriate education method,Make it loyal to the party、Political responsibility to the people to work,helps to improve its endogenous work motivation。

Next,Establish a psychological empowerment mechanism。With the development of society,Social governance work will face a new situation and new situation,So as to bring new challenges to grassroots workers in charge of these work,Make many people face the "skills panic"。Therefore,Grassroots workers need to continue to pass continuing education、Learn at work、Work reflection and other means,Improve political awareness、Practical Wisdom、Practical Wisdom。For example,"Rescuer is to do" often face complicated masses' appeals、Complex working scene,Communication with the grassroots workers participating in it、The process of coordination with other departments is mostly "emotional labor",Emotional emotions need to be invested,Pay a lot of heart power,It is inevitable that there is a sense of work consumption or burnout。Therefore,You need to care for them humanities、Emotional Guidance、Psychological construction,Not only work mechanisms to accept and handle the demands of the masses,It should also establish a psychological empowerment mechanism for grassroots workers,to better stimulate their enthusiasm for "I want to do",Enhance their "I can do" the strength。

again,Leave a certain free exploration space for grassroots workers。"Affairs to do" work is to solve the problem of the crowd's urgency and expectation,Systemic problems in social governance、"Hard Bone" problem。The bet365 Play online games solution to these problems requires grassroots workers to be brave to explore,Proposal for managing、Creative work plan。For this,Should leave a certain free exploration space for them,to stimulate its endogenous working motivation。For example,Establish a "exemption" mechanism,Reduction and assessment of people with outstanding work performance,Give adequate "exemption" period; allow "assessment of custom targets",That is, allowing reasonable assessment targets to be set by themselves when conditions are suitable; establish a "fault tolerance" mechanism,So as the responsible person,supporters as a person; establish a social governance "test area" or "test project",Inspired grassroots workers in command、Explore experience,A new mode that can be promoted。

Last,Carrying out case format assessment。Refined and quantitative external assessment has covered comprehensiveness、The rigidity and higher binding power of execution,But it will also bring unnecessary work pressure,Let the assessment become formalized and fragmented,The depth and integrity of the influence of the assessment。For example,In the work of "reception is to do",The masses may pass the signal of the problem,grassroots workers must not only respond to a specific appeal,It is necessary to "raise one and three" to find systemic problems,Carry out active governance,Even if you treat "unsatisfactory disease" like a doctor。Therefore,The systemicity of social governance should be highlighted in the assessment、Innovative,Specific method of case assessment,Let the appraisal provide one or more complete cases completed by their own or department,Examine its regular understanding of the cases represented by the case and the effectiveness of the working mechanism and working method proposed。

To sum up,Stimulate endogenous work motivation,helps bet365 Play online games to train a group of "practical management experts" for social governance among grassroots workers。They dare to take responsibility for,Capability that has the spirit of professionalism and continuous learning and exploration,Being able to improve the level of understanding of the essence of social governance issues in actual work and innovate problem solving method。

  (Author Unit: Department of Psychology, Renmin University of China) 

Editor in charge: Zhang Jing
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