The 20th National Congress of the Party pointed out，"Strengthen and improve people's petition work，Unblocked and regulates the demands of the masses、Interest coordination、Equity Protection Channel "。As a new form of letters and visits in the Internet era，Online letters and visits are closely related to the relationship between the party and the government and the masses、Improve social governance performance、Serving the people and other aspects to play an increasingly large role。To further optimize the online petition mechanism，To maximize the institutional advantage of online petitions，better benefits to the people。

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Traditional letters and visits modes have limited means of fully connected and summarized for huge amounts of petition information，Expression of the masses、Coordinated interests、Limited effect of protecting equity。Online petitions can quickly gather information with the help of Internet technology，Make big data mining and analysis，So scientifically judge social contradictions，Services for scientific decision -making。It should be further played with the huge functional advantage of online petitions，Realization of the function upgrade of online petition。

One must strengthen information collection function，Become a social dynamic information library。Governments at all levels should fully realize that petition information is an important window for reviewing social contradictions，An important carrier drawn by the online petition platform as the expression and public opinion of the masses，Open on the Internet，Full listening to public opinion，Various problems reflected by the masses，Master the Bet365 lotto review relevant information as much as possible。

Second, we must enhance the scientific analysis function，Become a dynamic inspector and a forward -looking person。Relying on the letters and visits information library，Data analysis models and other methods to fully tap petition big data，Scientific research judgment social dynamics and social risk points，Expert in public governance in public governance、​​Trendive Questions，Realizing letters and visits from point to face、from individual to general sublimation。

Third, we must enhance the precision policy function，The resolution of the problem of petitions。The government should consciously regard the implementation of online petitions as an opportunity for governance transformation and development，Pain in the supply of government public services reflected in various letters and visits issues、Difficult point、short board，Put forward the focus and strengthening point of improving the supply of public services，Promote the solution of various social contradictions from the source。

　　Applicable transformation online petition platform

The petition information system based on the Internet is the technical foundation and platform carrier that the online letters and visits depends on，To make it more intelligent and easy to use。

To promote the intelligent upgrade of the online petition platform，Improve the efficiency of online petition work。First, the intelligent auxiliary staff handles letters and visits。According to the needs of online letters and visits，The system platform relying on its own database can provide relevant policies and regulations for automatic recognition and intelligence、Cases or processing opinions, etc.，to improve the efficiency of handling。Second is the intelligentization of big data service decisions。Embedded big data analysis technology，Make the online petition platform while accepting letters and bet365 best casino games visits，Can automatically classify、Automatic statistics、Intelligent analysis and generating related petition data，Provide data support for the scientificization of government decision -making。Third is to provide services such as intelligent guidance for petitions。Change the cold interface experience of the online petition platform，Provide more humane services to the people of petitions，For example, an introduction to the situation of automatic pushing and visits、Application program、Applying the basis or processing results for reference，Guide letters and visits people faster and rational petitions。

Improve the applicability of the online petition platform。First, enhance the interaction of online petition communication。5G technology and other modern technology development and popularization，It provides a strong support for visualization of online petitions for the masses。The online petition experience is no longer a single written communication method，Establish a "face -to -face" communication system such as multi -main videos or voice through visualization technology，Enhance the timeliness and interaction of online petition communication，Improve communication effect。Second, the transformation of barrier -free transformation of the online petition platform。To solve the elderly、Disabled people and other special groups "Digital Gully" Questions，In addition to retaining traditional letters and visits channels，It can also be transformed by barrier -free transformation on the online petition platform，Let them use the online petition platform，Fully enjoy the dividends of online petitions。

　　Improve the ability of online letters and visits

Online letters and visits are the process of interaction between petitioners and interviewees，Effective online petitions require the ability and quality of the main body to meet the requirements of online letters and visits。

bet365 live casino games Strengthen the skill training for the skill training of the cadre team on the job online，Enhance the ability of the people to serve petitions。First, build a ideological and understanding system based on the Marxist mass and socialist moral view education，Enhance the consciousness of doing a good job of doing online mass work、sense of responsibility and affinity。Second, general business capabilities with communication and coordination ability。Online letters and visits are essentially working，Letter and visits cadres must have good communication and coordination capabilities，For example, respond to the masses correctly、Coordinating relationships in all aspects。Third is to have proficient use of computer technology、Legal knowledge and other abilities。Do a good job of online petition，Require letters and visits cadres must be familiar with relevant legal knowledge，As the basis for doing things; we must also be able to use computers，In particular, master the necessary petition big data analysis and application capabilities，To adapt to the needs of the era of big data。

Enhanced the ability of online petitioners to correct petitions。1 To increase the daily publicity and popularity of online letters and visits。Posted a notice on government office and portal websites、Regularly enter the community village committee to give lectures and other ways，Vigorously publicize and popularize the knowledge of online petitions，Let the masses know the scope of the acceptance acceptance of online petitions、Calling channel、Treatment program and other necessary knowledge，Let the visitors understand and use the online petition system，This is the basis and premise of ensuring the correct use of the right to use the right to use the petition。Second, strengthen training，Improve ability。United University、Social Organizations for Bet365 app download the Mass of remote areas、Special training for the elderly, etc.，Improve the level of information technology; letters and visits cadres、Community cadres、Volunteers regularly go to the community、Perform online petition platforms in rural grassroots people、Education and training in the expression and writing of petition demands，enables the masses to effectively reflect the demand，can also ensure good petition order。

　　Improve the scientific level of online petition management

The starting point and destination of online letters should be better to solve the various demands reflected by the masses。Only letters and visits institutions at all levels and other functional departments are combined online and offline to effectively solve online letters and visits，can really get trustworthy to the petitioner，Maintain the credibility of online petition。

First，Build an effective online petition communication coordination mechanism。The party and government department assume the role of "meta -governance" in the online letters and visits，Strengthening communication and coordination between each other is very important for forming online letters and visits governance。To pass through the joint meeting of the department、Special Meeting、Cross -department coordination agencies and other forms，Elimination of departmentalism and standardism，Solving the problem of inter -departmental interviews on the inter -departmental interview、Major questions。For example, a petition hall or a petition reception center platform built by Zhuji City, Zhejiang，Promoting the interactive communication between relevant functional departments and petitioners。

Next，Build a strong online petition responsibility mechanism。Strengthen the standardization governance of the processing process of the online petition，Comprehensively introduce ISO quality management Bet365 app download system certification，Scientific definition business process standard link，Clarify the relationship between responsibilities per position，Formulate a unified letter of petition matters and evaluation standards，to reduce the randomness and uncertainty of the processing process of the online petition，Reflecting professionalism and fairness。Give full play to the advantages of the system，Comprehensive use of daily inspections、Key supervision、Key supervision、Special supervision and other methods，Fandering the solution of the online petition problem，Especially online repeated petitions、Points such as long and unbearable、Difficulty letters and visits Questions，Responsibility to people，Solving time limit。

Last，Construct a diversified online petition participation mechanism。Experts and scholars、Experts and scholars、Citizens and other social forces participating in petition work can not only make up for the problem of insufficient government governance forces，It can also reduce the negative impact of "digital gap"，Improve the efficiency of online petition governance。In recent years，Some places actively explore the new form of society participating in online letters and visits，Getting good results。Rudo Zhejiang Shaoxing Shangyu District hire professionals to form a petition problem.，Litang County, Sichuan, introduced third -party social forces to participate in letters and visits public evaluation, etc.，Improving the professional level of online petition work。It is necessary to link the satisfaction of the masses with the evaluation of the authority to handle the authority，Form an effective inversion mechanism，Promote relevant departments to have stronger motivation to solve the demands of the masses，and strive to win the satisfaction evaluation of the masses。

(This article is the Study of Practical Path Study on the Governance of Internet Governance Bet365 app download of the National Social Science Foundation (19BKS057) phased achievement)

(Author Unit: Taizhou College Marxist College)