"Opinions of the Central Committee of the Communist Party of China and the State Council on Strengthening the Modernization of Grassroots bet365 new customer offer Systems and bet365 new customer offer Capabilities" stated,Grassroots bet365 new customer offer is the cornerstone of national bet365 new customer offer,Coordinate the promotion of township (street) and urban and rural community bet365 new customer offer,is a basic project to realize the modernization of the national bet365 new customer offer system and bet365 new customer offer capabilities。In the existing grassroots bet365 new customer offer system,Community (community) grid is the smallest unit and micro-context of bet365 new customer offer,The bet365 new customer offer of the grid not only directly affects the final results of grassroots bet365 new customer offer,It is also related to the modernization process of national bet365 new customer offer。Currently,Grid management has been widely implemented across the country。But as an innovative institutional arrangement,With the continuous deepening of bet365 new customer offer practice,Grid management is also gradually showing some problems。
The bet365 new customer offer function faces obstacles
First,The management mechanism still reflects the continuation of bureaucracy。The current grid management is mainly reflected in the decentralization of administrative power to the grassroots,Strengthen social management capabilities,Its essence is dominated by bureaucratic power,Penetrate to the base layer by increasing levels (setting up grids)。As an extension of the hierarchy,The grid obeys the top-down administrative orders of the bureaucratic structure,Using the quasi-administrative level of the grid,The government can reach the grassroots level。However,The more levels you have,The cost and operational difficulty of grid management will be greater。As all functional departments enter the grid and issue contracts to the grid,Each vertical functional line requires the implementation of bet365 new customer offer tasks,The resulting "inverted triangle" structure causes great pressure on the staff within the grid,Grassroots affairs continue to pile up。In addition,The tasks assigned by functional departments are relatively complicated,The grid function becomes generalized and blurred,Gradually breaking away from the public service issues that community residents are most concerned about in grassroots bet365 new customer offer。
Second,Insufficient social absorption。The real purpose of the grid should be to cultivate social capital within the community,Promote horizontal connections between community organizations,Mobilize residents’ enthusiasm to safeguard their own interests。But in the actual process of grid management,Residents are in the position of being managed,Excessive administrativeization will inevitably limit the role of grassroots autonomous organizations,Weaken the community’s native social connections。Due to the lack of normal and effective bet365 new customer offer mechanism to absorb social forces,Residents’ participation in the supply and demand sides of public services is very limited,Grid management lacks counterforce from grassroots civil society,This has greatly damaged the production vitality of public services in the grid management system。
Third,Insufficient information exchange。The premise of grid management is governments at all levels、Ensure smooth flow and instant sharing of information between various functional departments。However,Due to hierarchical constraints and conflicts of interest,The horizontal and vertical information exchanges between grids are relatively isolated,Lack of effective connection and interaction。For example,The grid information platform and the government information platform cannot achieve accurate and real-time connection,The information systems of various functional departments cannot achieve complete information exchange,This results in grid management being always unresponsive in practice、Poor communication,Unable to efficiently handle grassroots bet365 new customer offer problems。Move the center of gravity downward、In the context of resource sinking,A large number of bet365 new customer offer elements (subject、Relationship、Resources, etc.) gathered at the grassroots level,The existence of information barriers makes it difficult for grid management to effectively integrate various elements,Further reducing the bet365 new customer offer capabilities of the grid。
The three connotations of networked bet365 new customer offer
Networked bet365 new customer offer is an important branch of bet365 new customer offer theory,Compared to the traditional government-led model,Networked bet365 new customer offer has attracted much attention in the theoretical circles because it emphasizes the interaction and cooperation between the government and multiple participants outside the government。Comprehensive existing research,Network bet365 new customer offer has the following three meanings。
一,A new bet365 new customer offer model that is different from bureaucracy and the market。Generally believed,The organizational structure is bureaucratic、Market-based and network-based models,Network bet365 new customer offer is a new bet365 new customer offer model that can transcend traditional bureaucracy and the free market。Under network bet365 new customer offer,The government does not need to rely solely on orders to obtain coercive force,There is no need to widely decentralize the market,But through public-private sector cooperation,and non-profit organizations、In-depth participation of diverse entities such as for-profit organizations to provide public services。Part 2,Network structure involving multiple subjects。Network bet365 new customer offer mainly includes government、Social organization、Private enterprise、Citizens and other actors,The relationship between multiple subjects is a horizontal connection based on equal cooperation,This kind of transformation from single center to multi-center、The shift from vertical to horizontal relationships is a fundamental change different from bureaucracy and market。Network bet365 new customer offer relies on an overall network structure,This network can provide a framework for interactive communication among multiple actors,And arrange different subjects into different bet365 new customer offer networks based on interactive relationships。Part 3,Resource interdependence between subjects。In the process of decision-making and execution of public affairs,All subjects involved in collective action actually have an interdependent relationship,All actors within the network need to exchange resources。Information is the most important resource exchange method for multiple actors in the bet365 new customer offer network,Through information sharing,Participating entities can reduce uncertainty in the bet365 new customer offer process。In a network with changing conditions,Information sharing between organizations is a key element of networked bet365 new customer offer。
In summary,The concept of network bet365 new customer offer is,Grassroots bet365 new customer offer must rely on various types of actors to alleviate the dilemma of an all-powerful government,Form a network structure composed of multiple subjects,From the government、Market and social participants can conduct extensive information sharing in this interconnected network,Joint actions to achieve public value。
Path selection to bring the network back to the bet365 new customer offer
The basic principle of modernization of grassroots bet365 new customer offer is to adhere to joint construction, joint bet365 new customer offer and shared benefits,Everyone is responsible for construction、Everyone is responsible、A grassroots bet365 new customer offer community for everyone。The concept of networked bet365 new customer offer is consistent with the current working principles of grassroots bet365 new customer offer,Promoting the transformation from grid management to network bet365 new customer offer is the need of the times。Under this concept,Need to focus on the following aspects。
The first is the reengineering process、Flat operation,Improve the management efficiency of community grid。Overcome the shortcomings of bureaucratic management in grid management,On the one hand, we must reduce the intermediate management levels,Reduce information communication costs。For example,Grid operators can use the handheld client,Get point-to-point contact with the street community platform,Realize data mutual conduction。On the other hand, decentralized management should be adopted,Establish a multi-chain and multi-channel distributed bet365 new customer offer mechanism。Community people are the group most familiar with community problems,Should be the source of wisdom and motivation for community building。Grassroots governments should integrate community residents、Community Neighborhood Committee、Information channel for multi-channel incident reporting by street staff,Optimize grassroots communities to proactively identify problems、Problem-solving ability,Improve the convenience of event reporting and the pertinence of grid bet365 new customer offer。
The second is to add effective nodes,Form a diverse and collaborative bet365 new customer offer model。Effective nodes in the network should be added,Introduce more bet365 new customer offer entities,And reorganize according to the functional characteristics of different nodes。Specifically,The administrative force with the government as the main body must change from the strong managers in the past to the organizers、Supervisor、Change in the direction of decision-makers,The form of power should also change from command and control to coordination and empowerment。The government should also take the initiative to guide more people from society、Market entities join the bet365 new customer offer network,Enrich the participation forms of multiple subjects in specific affairs,Support entities other than the government to assume more responsibilities and obligations。For example,Enterprises can make good use of government guidance to provide better services to the community while meeting market demand,Social organizations can help residents realize their spiritual wishes in an orderly manner,A grassroots bet365 new customer offer model that truly realizes diversified collaboration。
The third is digital integration,Enhance the ability to use digital technology。In the past grassroots bet365 new customer offer system,Government、The bond between market and society is not strong,Digital technology can build a bridge for the interaction between different systems。For example,The government uses digital platforms to efficiently and accurately handle incidents discovered in the community,For businesses that provide community services、Social organizations carry out effective supervision and management,Enterprise、Social organization、Residents can obtain all kinds of policies they need through digital platforms、Service and other information。Digital technology can penetrate information barriers between organizations,Enhance the real-time flow of information,Thus integrating complex bet365 new customer offer systems in a new way,Promote the development of networked organizational models。At the same time,Digital technology should also be used in model output、Visual analysis、Advantages in quantitative evaluation,Actively promote the transformation of digital results into decisions about community bet365 new customer offer,Let bet365 new customer offer and evaluation form "mutual support、Double-link structure of "bidirectional loop"。
(Author’s affiliation: School of Public Administration, Zhejiang University;Zhejiang University Institute of Public Policy)
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