■ A number of elderly people studying smartphones in community elderly universities。

Picture Source: China News Picture Network

Urban public services in the context of digital China are issues repeatedly discussed in the field of academic and practical fields in recent years，Among them, more and more thoughts and explorations point to the "last mile" of the construction of smart cities，using big data、Cloud computing、Smart terminal、Blockchain、Mobile Internet and other new generation of information technology provides support for urban community life。What you need to pay attention to is，Creating a "smart community" is a multi -level、There are steps、Systemic social undertakings，Plan in the area、Facilities operation and maintenance、Different dimensions such as user services，Practical logic with each other with different contacts。

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Modern city planning in regional、Traffic Network、Under the combination of multiple factors such as life rhythm, it presents more diverse and changing forms。With the arrival of the digital age，The information and data of the city's operation become rich and easy to get，Various digital devices embedded in the city created a complete digital environment，Produced rich、dense、Real information flow，Let the actual city running method be simulated and projected in a digital state。Correspondingly，Urban functional area planning work relies on survey data、Remote sensing images and other traditional means，Gradually transformed into dynamic resident behavior data such as traffic travel and mobile phone signals。This can be used with spatial resources such as interest location or information point data，For precise identification and visual expression，Application POI and GIS Technology、Space algorithm and other methods，Provide new ideas for urban planning，Realize the integrated or regional intelligence bet365 live casino games and refined development。

Move your eyes from the overall urban plan to the neighborhood grid layout，It will also see the various technologies of the digital age to provide good service guarantee for planning and layout。For example, accurate research on the daily behavior of residents based on big data，Between functional units within the area，Positioning with GIS calculation through GPS positioning to compare the actual travel selection and the shortest path，Analyze the selection of residents' choice of supporting facilities around the community，Then formulate the planned scale of the appropriate residence or business district; it can also be within the community unit，According to people flow、Hot distribution of traffic flow、Time Rhythm、Data such as staying time，The use of public space in the measurement community，Relationship with people and vehicles、Green area and functional zone for layout，Types of public facilities、quantity and its utilization status to grasp。

Judging from the type positioning and actual situation of different communities，The real "Housing Network" can also pass the location、House prices、Educational Resources、Residential apartment、Owners' age structure and other factors comprehensively outline the basic portraits of the owner group，Form more targeted community planning and design。For example，For aging communities、Parent -child community、"office workers" community and other different types，Reasonable adjustment of public service time、Add or decrease certain public facilities、Flexible arrangement of public venues, etc.，Effectively improve the degree of fit of community space planning and residential needs，indirectly promoting the sense of identity of community residents，Improve its interactive frequency and degree of participation in public affairs，By increase the possibility of residents' participation in community coordination。

　　"Internet of Things": Real -time processing of demand mining and intelligence

The application and popularization of technology are developing in an index level，At the same time，New and old bet365 Play online games technologies at different stages generate accelerated synergy in the integration，Form the superposition effect of application and diffusion。ICT technology is in this way，Gradually expand from macro to micro，and finally embedded in various actual urban components and material carriers。Current，Various sensing and response devices、RF recognition technology、Satellite and wireless positioning technology、"Internet of Things"，Realized tangible (such as garbage dump、Vehicle stops) or invisible (such as air pollution、Noise disturbing the people) Real -time collection of information of "things"，A relationship network formed by linking physical entities，Make perception of various objects or dynamic processes、Identification and management becomes reality，It will also be under further development of technology，Implementing objects and objects、things and people、Fastness of people、More complex contact。

In the application of community services，Can develop internal equipment and facilities、Intelligentization of the pipeline line as the "Internet of Things"。Collect information of each subsystem through the intelligent module，Complete intelligent centralized management and control，Short in failure to respond to the response time，Improve infrastructure guarantee intensity，Then improve the security index and comfort of residents。

Specifically，First, you can find demand in advance (at least in real time)，Realization of intelligent unusual perception and information collection。In traditional mode，All kinds of buildings、Facilities、The regular inspections and reports of the line are manually completed，Running efficiency、error control and resource protection are inadequate，There are risks that cannot be monitored in time for emergencies。With the support of the modern community data system，Water through monitoring、electric、Temperature、Various front -end sensor modules such as gas，It can realize the real -time analysis of comprehensive management network data，Screening and prompting abnormal bet365 Play online games environmental indicators outside the threshold。Except abnormal check，Demand excavation in material management is also the case。Technology's development makes the transformation curve depicting user needs becomes possible，From this, it can improve warehousing management efficiency，Both can scientifically reserve normalized consumables，It can also ensure the reasonable equipment and supply of community life and rescue supplies in emergency conditions，It can also be applied to material management、Material tracking and other aspects。

Second, you can be after obtaining the demand information，Response in time。Facing the normal or sudden demand in the face，"Internet of Things" technology can display the content of the required event in time when controlling the terminal、scale or quantity、Geographical location、Suggested processing method、Information corresponding to the person in charge，Auxiliary community governance system accurately、Make and convey the decision -making plan in time，Make subsequent automatic response or efficiency and processing capacity of artificial response significantly improved。

For example, some street jurisdictions in Daxing District, Beijing，Realize the electric vehicle "one car, one yard"、Real -name Management，and install the "Car Face recognition" system，Council installation of RFID wireless base station，Eliminates the elevator from the elevator through "Connection of Things and Things"、The situation of upstairs。As the practice of Gulangyu, Xiamen，Property services to the house on the island、Tree、Waste bins and other facilities for investigation and registration，Makes a grid in each area，Each facility has a QR code，Each asset has electronic files，Each rack has a sensor，Every staff has ID，Realized "Connection between things and people"。When the facility is damaged or the garbage excesss，The system will remind the maintenance staff、Sanitation workers for processing，At the same time, you can reasonably adjust the distribution of facilities and division Bet365 lotto review of labor through data analysis。We can see in these practical cases，How to achieve high -efficiency feedback and problem solving problems，Fix quickly、Replace or make up materials。It is precisely because of this technological progress，Some community properties dare to propose the service principle of "2341"，That is to respond within 20 minutes of repairs、Pick up orders within 30 minutes of normal questions、Solving within 4 hours of coordinated resources、Give a solution within 1 working day and communicate with customers。

　　"Household Network": Analysis and prediction of user data and service

The development and application of technology，The fundamental goal is to pay attention and understand the needs of people，The pulse of the urban regional planning is accurately grasped，When the monitoring and operation and maintenance of facilities and equipment can be effectively implemented，"People" in understanding and serving the city becomes possible，Provide personalization for each "person"、Refined services have the opportunity to achieve。

Change of information acquisition methods and speed，Make personal data、Family data is obtained by other organizations under the premise of protecting the right of knowledge and privacy，Formed an important "Household Network"，Let the government、The communication channels and methods of organizations and individuals have changed a lot of changes。On the one hand，The smooth flow of data can reduce the workload and information pressure of the government and enterprises，Theoretically improved the work efficiency and service quality of various organizations，Avoid information occlusion and data "islands" caused by departmental separation and other reasons; it can also facilitate residents to meet their own needs in the transformation process of technical empowerment、Expand the participation of public affairs，Therefore, in an ideal state, the public's trust in various organizations。For example，Relying on the community grid management mode，Integrated community scan code、Collecting data such as brushing bet365 live casino games face，Basic information of the households in the community in grades、Supporting public equipment and facilities for unified management，Combined online、The content of the offline opinion feedback platform，Comprehensive optimization community governance method。

On the other hand，Data comparison analysis performed by artificial intelligence technology，It can also reveal the valid information hidden in massive data，Demand found that residents have not been fully expressed before，Help all kinds of organizations predict service direction，Build a classification、Subject、Smart model of the cycle，Realization of governance and services、Precision。Information expression of the user terminal equipment and information feedback of facilities and equipment in public space，With the help of smartphones and smart medical devices、Camera、Electronic wearable equipment and other sensing device，Based on the division of user categories，Analysis and prediction of service needs。For example, the acquisition of the health monitoring data or displacement data of the elderly group in the community，Especially the detection and prediction of crisis status，can all be dynamic、Humanized community pension and the role and effect of serving the old。

Urban community life in the data era，From planning to governance，The behavior logic behind it can be supported by various big data; it has decentralization、Not tampered with、Blockchain technology with characteristics such as confidentiality，Massive、Dynamic、Precise、Real types of data，All allow the urban community space to be delicately created and maintained，The connection and rectification of the relationship between the social relationship is possible。However, what you need to pay attention to is，The community is the community of "people"，The development and utilization of technology must also always be based on the essence of the community for "people"。The obtaining community residents and user data is not for monitoring and constraints，but for service and good governance。On the basis of understanding bet365 Play online games and serving residents，Various digital technologies combined with community governance platform、Service Platform、Information framework for the community's external business platform，It should be possible、In the future, it will definitely increase the opportunity for residents to participate，The possibility of increasing the needs of citizens to get met，Co -construction for the urban community、Governance and sharing provides optimization methods，Technical services to improve social governance efficiency，Everyone is responsible for building everyone、Everyone is responsible、The social governance community enjoyed by everyone。

　(Author Unit: Department of Sociology at Peking University)