Promote the governance of the smart community government and enterprises
December 23, 2020 10:10 Source: "China Social Sciences" December 23, 2020th.

The Fourth Plenary Session of the 19th Central Committee of the Communist Party of China clearly proposed that the support for the construction of technology as the construction of a social governance system,The smart community born from the front -edge technology and the grassroots of the society has obtained a new starting point for development。Smart community construction is based on "network infrastructure、Application Support Platform and Smart Terminal "to realize the process of interconnection between communities,The core guarantee and motivation in this process are "people",Promote the formation of new relationships between the form of benign subject and the new form of community governance,We must focus on improving the service capabilities of government and enterprise staff,Modernization of community governance capacity and governance system,Improve the sense of happiness in the smart community to gain a sense of happiness。

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Staff of the Smart Community Government is an important subject for the construction of smart communities,Not only the construction and maintenance of the smart community comprehensive service platform,Also guides enterprises to actively participate in community laws and order、Environment、Social Security and other governance tasks。Speed ​​up their transformation from "management" to "governance",Social governance network that forms an interconnection and interaction of government regulation and social coordination mechanisms,It is conducive to improving the efficiency and quality of smart community governance and public service supply。

Improve the leadership mechanism,The "core person" for creating smart community services。The party is the core of all leaders,Grass -roots government party organizations are strong fighting fortresses leading the governance of smart communities。Current,Comprehensive management Bet365 lotto review platform of smart community from design development to system operation,Community party organizations are more absent -position。Community party organizations need to focus on the new field of community governance "online" in the construction of a comprehensive management platform for smart community,Actively promote the smart community technology chain to actively join the community party organization,Give full play to the development and construction of party organizations for smart communities、Internal governance direction selection and the core role of the leadership determined by the path,Realize the full coverage of "online and offline",Strengthen the coordination and unity of smart governance,At the same time, "online" for community party members to participate in smart community services opened channels。

Improve the linkage mechanism,"Guide" for creating smart community services。Relying on the Internet、IoT、Big Data and other new generation of information technology construction smart community comprehensive management platform,The data services they need involve different parts,Including basic geographical data mainly comes from the surveying and mapping geographic information department,Business data mainly comes from public security、Street、Community、Urban Management、Property and other management departments。Data barriers for different departments,The main data of the main body data is to restrict the relationship between the main body of the smart community、Key factors affecting the development of new forms of governance。Staff of the Smart Community Government needs to build a linkage mechanism for multi -department communication,Establish a normalized joint meeting system,Provide information for community residents uniformly、Property Management and Security Services,Guide the resources of different departments to gather to the smart community to gather,Forms the informationization of multi -departmental efforts to promote、Smart community governance and service mode,Improve the service system of the "brain center" of the smart community。

Improve the synergy mechanism,bet365 best casino games "Integor" for creating smart community services。A new type of main body relationship formed with the construction of the smart community,The change of the governance form is mainly manifested in the development of the structure between the governance subject from vertical, vertical, horizontal and horizontal,The boundary of the governance is extended from the event to the before -afterwards,Governance operation method from division to co -governance。The diversification of the main body of the smart community governance requires community government staff to have the common governance thinking of integration and development,The overall coordination mechanism of the coordinated and governance activities of the "fusion" role is to build a governance resources,Under the technical chain of shared fusion governance, promoting information between the main body of smart communities、People、Cai、object、Wisdom and other resources flow,"Organization Network" formed a sustainable development,Barriers between melted organizations,Make information sharing between the subject、Responsibility common burden、The "collaborative co -governance" situation of problem solving。

  Smart community corporate staff: from "management" to "service"

Smart community corporate staff includes community property companies、Real Estate Developer、Smart Hardware Company、Internet manufacturer、Community service provider、Network equipment providers and operators,They are the executors of front -line services,Its service consciousness、Attitude and ability directly affect the happiness of community residents。Facing the limited customer resources of the community,They have varying degrees of competition in the process of pursuing interests,Need to change the concept,service as the core,Create a win -win competition situation。

Corporate staff service transitions from "blurring" to "precision"。Community residents are affected by factors such as information collection and asymmetric,The demand for corporate service projects usually ends in "knowing and half solution",Even the service bet365 best casino games channel is difficult to inquire,Traditional community enterprise services are mostly fuzzy match。Comprehensive management platform of the smart community must strengthen "precise service" forward,The responsible entity of the service search from the resident to the platform,After input of residential service needs,The platform can accurately find the service subject,Realize the precise matching of the relationship between the two parties。For example,Residents do not have to run the work hall,Directly scan the QR code to contact the community grid length,Someone will help them to handle business。Discover the demand rules of community residents through big data analysis,Improve the overall level of corporate service projects,Make staff and residents' needs service matching more accurate。

Corporate staff service transitions from "decentralized" to "intensive"。Current,Smart community service development is also facing service project decentralization,Intelligent system platforms are not connected,Products cannot integrate and other problems,Need a property、Real Estate Merchants、Operator、Smart product provider and other parties such as cross -border integration,Develop a smart community mobile client, etc.,Implement service items、Multi -platform interaction and multi -terminal synchronization of resources and information,Realize intensive development,Construct "Vertical to the End、horizontal to edge、Consultation and co -governance "smart community governance system,Realizing the development of smart communities "co -conspiracy、Co -construction、Co -tube、Common Comment、Share "。For example,To build a smart and peaceful community,It can create a integrated operation management service platform composed of "public regional video surveillance+rental house video access control+street video system",Cracking video security system "fragmentation" problem。

Corporate staff service transforms from "competitive" to "competitive"。To expand the market share of the smart community service,Price War、The phenomenon of vicious competition bet365 best casino games among companies such as advertising wars also occur from time to time。Current,Smart community governance chain gradually improves,The service system is constantly complete,The overall brand awareness of the community is increasing,Originally to maintain a competitive advantage,Single enterprise in a relatively closed state,I have to face the shared risk、New community services with shared interests。So,​​Under the integrated management platform of the smart community,Beginning interaction enhances the motivation of cooperation between enterprises,From competitive relationships to competition relationships between enterprises,Promoting smart community corporate staff to become friends。

  Smart community government and enterprise co -construction: from "single center governance" to "collaborative governance"

Current,Smart community exists in governance singles、Lack of synergistic governance mechanisms、Governance flow in forms and other problems。The interactive consciousness and synergy ability of the government and corporate staff as an important subject of the governance of the smart community is to improve the efficiency of governance of the grass -roots government、An important guarantee for improving the core competitiveness of the enterprise and winning the satisfaction of residents,It is the driving force for the healthy and sustainable development of the smart community。

Reduce the entry mechanism to improve the enthusiasm of enterprises to participate in smart community governance。The government must improve the relevant policy system for the smart community government and enterprise co -governance,Do a good job of the development plan for the smart community business ecosystem,Improve the business environment of smart communities,Reduce the threshold for enterprises to participate in smart community governance。Demand around the governance of smart community,Establishing a smart community business promotion related policies。Government staff should be advanced by corporate services,We must have service consciousness such as "packing" and "one -to -one",Improve Bet365 lotto review the enthusiasm and initiative of enterprise participation in the construction of smart communities。For the elderly、Education、security cooperation projects with public welfare properties such as security can reduce income tax at a certain proportion,Let more enterprises and corporate staff participate in the construction of smart communities。

Innovative public service mechanism Construct a smart community collaborative governance mode。To promote the public service of the smart community, the government's "single supply" to the "diversified supply" of the whole society,Must innovate a public service mechanism,Establish the needs of residents based on smart communities、Smart community operation service mode for the whole society。Explore the marketization of public services,The construction and operation of the service system of the smart community,Collaboration through government and enterprise、Enterprise、Government purchase corporate service、Set up project funds、Special funding and other methods,The enterprise is introduced deeper and wider into the construction and governance of the smart community。In particular, we want to introduce genes with high management efficiency of corporate staff,Forced government staff to innovate smart community management services,Promote the "one -stop" service concept,Forms a clear division of labor、Multiple investment、Personnel cooperation、Disable sharing、Coordinated governance mechanism for risk sharing,Create a sound industrial chain、Smart community with complete supporting services。

Strengthening team building mechanism,Create a smart community governance team,and promote its integration and development。Create a smart community governance team,Whether it is a government or a corporate staff,All need to promote the institutionalization of full -time positions,Lifting work function,Transition work paradigm,Professional、Professional direction development。Establish and improve the education and training mechanism of smart community workers,Connect the establishment of a smart community work Bet365 lotto review incubation base for universities and party schools,Encourage the smart community governance team to obtain a professional level certificate,Skills and methods of improving the technical problems of information technology and training services to improve the governance team。Innovative salary and incentive reward mechanism,Attract all kinds of talents to take root in the construction of smart communities,Promoting the integration of governance team。

(Author Unit: "Modern Property Management Research Center"、Fujian Normal University Xiehe College)

Editor in charge: Chen Jing
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