Promoting digital government governance to achieve equalization of public services
June 16, 2020 23:35 Source: "Chinese Social Sciences" June 17, 2020 Total 1949 Author: Wang Shaoquan

The advent of the digital age leads to a significant differentiation of the governance object of the digital government,For netizens, advancing the governance process of digital government can improve the equalization level of public services,The situation is completely opposite for non -netizens,Multiple factors commonly spawn this differentiated result。From the perspective of the foreground,Promote the process of governance of the digital government、Reduce the number of non -netizens,helps to improve the level of equalization of public services。

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Digital era comes in an obvious impact on the governance object of the digital government。From the perspective of whether it can be used and can be skilled in smart devices,The most important object of the digital government governance of citizens can be divided into two categories: netizens and non -netizens。Citizens who have smart devices that are able to use smart devices; non -netizens refer to citizens who have not owned or cannot use smart devices。For these two types of groups,The significance of digital government governance is obviously different: Digital government governance is actually mainly providing digital public services to netizens,Therefore, the problem of non -equalization of digital public services between netizens and non -netizens。Since entering the digital age,The number of non -netizens in our country continues to decrease,"Statistics Report of the Development of China's Internet" shows: October 1997,The total number of netizens in my country is more than 600,000,The proportion bet365 live casino games of the total population is 0.5%; compared with this,March 2020,The total number of non -netizens in my country is 49.75 million,The proportion of the total population is 35.5%。With the development of informatization,The total number and proportion of non -netizens in my country will further decrease,Promoting the non -equalization of public services in the process of promoting the governance of the digital government will be solved。

Provide public services in the physical space,A large extent affected by objective environment,If some public services are difficult to effectively cover the sparsely smoke,As a result,This is the problem of non -equalization of public services。The comprehensive advent of the digital era allows public services to exist in entities and virtual spaces at the same time,Digital government governance provides digital public services in virtual spaces。For netizens,Promoting the governance process of the digital government means more public services appear in a digital form,As long as the identity of a netizen can easily obtain public services,Therefore, for netizens,Promoting the governance process of the digital government helps to achieve equalization of public services。At the same time,It is difficult to solve the problem of digital public services existing in certain regions or fields in the process of promoting the governance of the digital government,In some cases, even the problem of non -equalization of public services in some cases,Some mountain areas that cannot be covered by the wireless network,The masses in these areas must be difficult to get certain digital public services。It is also a large number of non -netizens difficult to obtain digital public services,Therefore, the non -equalization of public services between non -netizens and netizens。Visible,From a macro perspective,Promoting the governance process of the digital government has helped push the equalization of public services for most netizens,For non -netizens, the degree of non -equalization of public services。

  Influencing factors to promote equalization of public services

Digital government governance blocking or promotion of public services equalization is affected by various factors。From the perspective of digital government bet365 Play online games governance subjects,The influencing factors are mainly: the level difference between digital government governance supply public services,Digital government governance to supply the degree of diversification of public services。If the main body of digital governance in some places does not fully pay attention to digital governance construction,As a result, there is no computer and other Internet devices in these places、Unable to connect to the Internet,In this case, even if the non -netizens have better conditions (understand the computer or network、Understand Pinyin、Oblowing the Internet, etc.),It will also be unable to access the Internet because of objective conditions,It is difficult to effectively obtain digital public services。

Compared with the influencing factors of the digital government governance subject,Digital government govern objective factors in the influence of more influence。

First,There are differences in the results of the same behavior in different spaces。Promoting the governance process of digital government not only has an important impact on public services at the "sharing" level,Equality in rights、Equivalence on opportunities has an important impact on public services。For example, in the physical space,Qian Rang's improper behavior of this traditional virtue and cutting into line will have an impact on the order of obtaining public services,But these situations usually do not appear in the process of netizens' acquisition of digital public services,And non -netizens often cannot obtain digital public services。Visible,Effectively promote digital government governance,Not only has the equalization of public services among netizens,and increase the degree of equalization between netizens and non -netizens。

Next,The role of the same factors in different spaces is different。In the process of governing objects to obtain public services,The impact of certain factors in different spaces will be completely opposite。Take age factors as an example,Digital government governance Bet365 lotto review objects get certain public services in the physical space,Older age is often a favorable factor,If the elderly are more likely to get a venue for dancing square dance,It is easier to have seats when taking a bus or subway; when obtaining digital public services in virtual space,Older age is often a unfavorable factor,If some elderly people will not use a computer or smartphone,Can't obtain certain digital public services at all。Visible,A greater factor on the impact of governing objects in reality and virtual space is completely the opposite; the problem of non -equalization of digital public services caused by digital government governance also mainly affects age citizens。

again,Digital government's ability and demand to govern objects。Some citizens have long been non -Internet users,It is difficult to obtain digital public services,This situation is mainly related to the cultural level of these citizens。Low cultural level so that these citizens do not understand the computer、Network and Pinyin, etc.,It is difficult to obtain digital public services。From a macro perspective,Non -netizens are difficult to obtain digital public services by their own capabilities,This restriction comes from the modernization speed of the modernization of non -netizens itself than the environment,Eventually leading to being "isolated" outside the digital age。Another,In the era of digital,Some citizens must use the network for work and life,and other citizens do not necessarily need to use the network。Do not need to be online or citizen who is not interested in the Internet,Far away from the digital age to a certain extent。These citizens are likely to have the ability and objective conditions of the Internet,But due to your own needs or interests, it becomes a non -netizens,Then when obtaining digital public services (compared with netizens) is obviously at a disadvantage,This has strengthened the problem of non -equalization of public services in the process of promoting the governance of the digital government。

  The prospects and ways to realize the equalization of digital services

From a macro perspective,Non -netizens appeared in the process of evolution of the industrial era to the digital age,The total number of this group will gradually decrease with the continuous evolution of the digital age,That is, the group of non -netizens can effectively promote its own modernization,Finally realized the mutual adaptation of the macro environment in the digital age。This means that most of the adults in our country will evolve as netizens with the evolution of the times,From this digital government governance can achieve equalization of public services among the vast majority。It is worth noting that,Non -netizens cannot completely disappear,If infants and young children cannot be netizens,This means that the problem of non -equalization of public services cannot be completely solved。So,It is necessary to find an effective way to find equalization of public services during the governance of the digital government。

First,Strengthen the construction of digital government infrastructure,Improve the level of governance of the digital government。One aspect,Government departments can provide or provide access to the Internet that provides barrier -free Internet access equipment by some private sectors; government departments and private sectors should comply with the consolidation of Internet costs、Increase non -Internet users' income,In the process of reducing the cost of Internet access, the relevant interests of all parties should be safeguarded; increasing the income of non -Internet users depends on the government's implementation of many benefits to the people,In the process of implementing these policies, the private sector can play an active role。On the other hand,When promoting the governance process of digital government,Pay attention to strengthening the construction of the digital government governance platform,Raise the diversified level of digital public services,and set up a special person at the bet365 live casino games "convenience service center" and other places to assist non -netizens to obtain digital public services。

2,Innovative non -netizens' concept。Digital government governance subjects need to use many measures to make non -netizens clear the convenience of access to the Internet,If it is convenient to contact your family or relatives,Easy to sell or buy products,Easy to obtain professional information。Under the leadership of the party committee,Government Department、Public welfare departments and private sector can strengthen publicity or run some training courses。Make non -netizens clear the benefits of using smart devices,and strengthen the enthusiasm of using smart devices in the practice,Help it as a netizen,so as to easily obtain digital public services,Make digital government governance can effectively promote equalization of public services。

third,Strengthen non -Internet users' own conditions,Promote the evolution of non -netizens as netizens。The expansion of work in this field,Need government departments、Public Welfare Department、Diversity subjects such as private sector and citizens work together under the leadership of the party committee。A large number of non -netizens usually do not actively strengthen their own conditions,Therefore, government departments、Public welfare departments and even certain private sectors must provide free Internet training guidance。Make non -netizens understand the computer、Network and Pinyin, etc.。Strengthening these conditions can develop basic conditions for non -netizens,Help digital government governance,Promote equalization of public services。

  (Author Unit: Party School of the Fujian Provincial Party Committee of the Communist Party of China、Public Management Teaching and Research Department of Fujian Academy of Administration)

Editor in charge: Wang Ning
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