Digital empowerment co -production, joint construction, shared smart society
January 20, 2021 10:06 Source: "China Social Sciences" January 20, 2021 Total 2094 Author: Liu Hongbo Qiu Xiaoqing

In recent years,"Smart Society" and "Community of Social Governance" adds new content to promoting the modernization of social governance in my country。Digital empowerment co -production is another effective way to enhance public participation and build a new pattern of co -construction and co -governance sharing,and derived a variety of forms,Playing an increasingly important role in social governance。

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COPRODUCTION theory originated from the "reshapeing government" movement in the 1970s,It means that the public (as an individual or group) and the public service agent (government or non -governmental organization) jointly provide public services。Although the academic community does not have a consistent definition for common production,But it is generally considered,Public plays a more active role in public service supply,They not only consumer services,More importantly participating in production services。Common production and public participation are inseparable,It is worth noting that,Public participation in joint production focuses on more specific、Small range、Public service supply directly related to its own needs,If community security service、Home Pension Service, etc.。

Since the 1980s,Technology is regarded as an important factor in advancing the common production of public services,But the effectiveness in practice is very small。and the development of bet365 best casino games information and communication technology and big data,Public participation becomes more feasible and active,This derived digital empowerment common production mode。Its advantages are reflected in the following aspects: First of all,New media new media provides a convenient and diversified platform for public participation,Breaking time and space limit,Realize low cost or even zero cost participation。Next,The popularity of smartphones and networks has expanded the scale of common producers,attract more and more young users to contribute to the production of public services。again,Data sharing Effectively integrate public tangible and intangible resources to break through the government's professional or fragmented governance limitations,Public value to improve different dimensions。Last,Online community can promote social self -organized service supply mode,Realize the effective use of social idle resources。

  Digital empowerment of the type and real scene of common production

What needs to be pointed out is,Unintentional participation of the public is an innovative mode in the common production situation of digital empowerment。Compared to government guidance、The public actively participates in the "intentional participation" of the auxiliary government to improve social governance,"Unintentional participation" is to make daily behavior for the public for the purpose of achieving private value,But provides data for social governance、Opinions or action contributions,Unintentionally generate positive and external effects, to create public value。

Data production stage,The public acts as a "bet365 live casino games sensor" character,Provide public services to the government or carry out value data for social management and transportation。One is the public consciously cater to government initiative,Actively collect data auxiliary government governance。Relying on related functions in new media media,Assist the government for efficient deployment resources based on data,Make up for service vulnerabilities。The other is the real -time data of the government's use of digital technologies such as big data,Realize data from the public to the government's automatic transport。Daily travel data generated by the government excavate public portable smart devices,Used for real -time traffic monitoring、Travel analysis、flow control, etc.,to provide more accurate、Humanized public service。The government analyzes the electronic traces of the public when obtaining government services,Improve business process,Precise matching public preference,Then improve public service quality。

Opinion expression stage,The public acts as the "microphone" character,Contribute wisdom to government scientific democratic decision -making。One is the government's public opinion collection or opinion survey on the network platform for specific policies,If the British government's "Fanwen" challenge and my country's "online consultation" column。This common production model that uses the creativity of the online community can be regarded as a supplementary method for traditional public participation such as hearing。The other is the public to express personal interest appeal through digital platforms,and the government depicts Bet365 lotto review group portraits that people preferences based on this information,Analyze the weak links of public services and improve it。For example,Public demands on platforms such as the 12345 government hotline and leadership message board converge into big data,Therefore, analysis elements are provided for the government to accurately grasp the pain points of people's livelihood and service needs。During the epidemic of new crown pneumonia,The public demand issues in the leadership of the People's Daily Network are mainly concentrated in traffic travel、Material protection、Four aspects of production construction and teaching arrangements,Provides the basis for the government's promulgation of the epidemic situation。

Service supply phase,Public role as a "service" character,Support the supply task of public services with the government。One is the public response to the government's call for the contractor,Actively participate in public service execution。The government encourages enterprises、Social organizations and individuals participate in exploration and development of data open innovation。The other is that the public service function is fully responsible for the implementation of the public service function,Transformation to the public's spontaneous execution and management。other,The government initiates the Internet "crowdsourcing",Many netizens pick up the package in daily life to complete the service task。This combination of public services with the public's daily behavior,Use the convenience of network convenience and public forces to complete the cumbersome public Bet365 lotto review service tasks,It is the direction that can work hard in the future。

 Improving the strategy of co -production of digital empowerment

First, strengthen the construction of a common production platform,Improve user experience。Different from traditional public participation service supply,Platform ease of use、The government's ability to deal with data and privacy protection affects the effectiveness of digital empowerment。First,Improve the functional construction of government websites and new media media,Maximize integrated public service matters,Design simple and easy -to -use "user -friendly" interface,Convenient for public uploading data and suggestions。Next,Strengthen the construction of professional and technical talents,Improve government big data capabilities,Pay personalized information precisely to a specific public group,and tap the potential value information of public data to refine service。Last,Under the framework of "Personal Information Protection Law",Improve personal privacy protection mechanism (such as encryption、Data disturbance and anonymous treatment, etc.),Preventing excessive collection and excessive use of personal data,Let the public participate in joint production in the security experience。

Second is to improve the quality of data open,Stimulate social participation in vitality。First,Promoting data open sharing standardization construction,Innovative data flow method,Open more high capacity、High -quality data set。Next,Create a data application open mechanism,Let government data open supply and social data demand matching match,bet365 live casino games Release data value more targeted。again,Build a full -chain innovation system for "Open Data -Development and Application -Participate Services",Promotion Data Innovation Application Competition、Provide development funding and other forms to encourage more social forces to participate in service innovation activities。Last,Innovation and expansion of common production methods,Enhance its interest,Packing numbers together into "gaming" form,Using the public breakthrough competition mentality to stimulate its enthusiasm for participation。

Third is to give full play to platform -type government functions,Improve government response ability。First,Establish and improve the public service crowdsourcing mechanism,Give full play to the advantages of the network platform,Use distributed netizens or community operations,Broadly attracts potential participants of common production。Next,Do a good job of online and offline service docking,Perfect online opinion collection and full process management of offline implementation。Improve public opinion collection and use mechanism,Incorporate constructive opinions into the policy agenda and solve the problems reflected by the public in time。again,Improve government response,Time to feedback policy or service process and respond to public concerns,This will further stimulate public enthusiasm。Last,Fair response to the opinions of each participating subject,Promote the tolerance of the disadvantaged group。

  (This article is the key project of the National Social Science Foundation "Research on the Modernization of grassroots social governance based on data" (20AZD088) phased results)

(Author Unit: School of Public Management, South China University of Technology、Social Governance Research Center)

Editor in charge: Chen Jing
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